ProServe Area Delivery Leader

Overview

The Amazon Web Services Professional Services (ProServe) team is looking for an experienced ProServe Area Delivery Leader (PADL) to join our Shared Delivery Team (SDT). This senior leadership role is responsible for all delivery activities within the Area (single/multi-country or Practice/Industry), ensuring optimal support while maximizing team utilization and revenue performance. You will report to the Geo Delivery Leader and serve as a strategic advisor to customers, partners, and internal AWS teams.

Key responsibilities

• Lead and manage the Area Shared Delivery Team, overseeing Delivery Practice Managers (DPMs) and their teams.
• Ensure delivery of best-in-class solutions for customers and partners, meeting and exceeding satisfaction targets.
• Drive business development initiatives and provide portfolio guidance and oversight.
• Collaborate with ProServe Account Executives to identify and define customer business outcomes.
• Manage the Area P&L, optimize team growth, performance, and utilization.
• Serve as an escalation point for Sales and Delivery teams, engaging in pre-sales, in-flight projects, and post-implementation reviews.

About the team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Qualifications

• 10+ years of professional experience, with a minimum of 5 years as a technical contributor in the security field (internal corporate security, security operations, security consulting, incident response, etc.).
• Hands-on security experience in two or more of the following: Cloud Security, Application Security (security SDLC, threat modeling, code review), Identity & Access Management, Network Security, Data Protection, Incident Response. Hands-on experience with enterprise security solutions (Data Loss Prevention, WAF, SIEM, etc.).
• Track record of leading complex security projects.
• Experience contributing to the professional development of technical contributors (direct management, mentoring, coaching, etc.).
• Able to communicate effectively in English within technical and business settings.
• Relevant security certifications (AWS Security Specialty, CISSP, CCSP, etc.).
• Experience leading cloud transformation projects.
• Ability to navigate complex stakeholder relationships and drive change.
• Strategic thinking and decision-making capabilities in ambiguous environments.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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