LATAM Operations Strategist
3 semanas atrás
This role is responsible for overseeing the overall operational strategy and execution across LATAM. The successful candidate will be a strategic leader with expertise in managing resources, workforce planning, employee engagement, HR, and financial management.
Key Responsibilities:- Develop and implement operational strategies to drive productivity and quality in LATAM.
- Manage the entire employee lifecycle, including hiring, onboarding, HR compliance, and performance management.
- Monitor attrition rates and develop proactive retention strategies to minimize turnover.
- Lead the tech operations and delivery teams to achieve scalable growth.
- Ensure alignment between business objectives and technical delivery to drive success.
- Provide expert oversight in technical discussions with clients.
- Build and maintain strong relationships with key stakeholders and customers across LATAM.
- Act as the primary liaison for client needs, service delivery, and customer success.
- Represent the company at local and regional events, forums, and client meetings.
- Oversee daily operations to ensure efficiency, compliance, and alignment with corporate policies.
- Collaborate with HR, Finance, and global teams for seamless cross-functional workflows.
- Monitor performance metrics and provide regular updates to regional/global leadership.
- Develop and execute market-specific strategies aligned with global objectives.
- Support resource allocation and cost optimization initiatives.
- Provide local market intelligence to inform global strategic decisions.
- Competitive remuneration (salary only).
- A dynamic work environment within a fast-growing organization.
- A diverse and multicultural team of experts.
- Opportunities for career growth and professional development.
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