Senior Software Engineer, AI Process Automation

Senior Software Engineer, AI Process Automation

TRM Labs is a blockchain intelligence company committed to fighting crime and creating a safer world. By leveraging blockchain data, threat intelligence, and advanced analytics, our products empower governments, financial institutions, and crypto businesses to combat illicit activity and global security threats. At TRM, you'll join a mission-driven, fast-paced team made up of experts in law enforcement, data science, engineering, and financial intelligence, tackling complex global challenges daily. We are looking for a highly skilled and strategic Senior Business Process Automation Engineer to join our cutting edge AI & Automation team. In this role, you'll be the architect of our internal operational efficiency. Your primary mission is to identify, design, and deploy intelligent automation solutions that eliminate manual work, accelerate our data analysis, and empower our teams to focus on high-value challenges in the blockchain intelligence landscape.

This is a high-impact position with a clear and ambitious goal: within your first six months, you will be expected to deliver a portfolio of automations that saves a cumulative 80 hours of manual work per week across the company.

The impact you will have:

• Lead the discovery and analysis of business processes across all departments, identifying high-impact opportunities for automation and process re-engineering.
• Develop complex integrations between our core systems and third-party applications, including Jira, Slack, Salesforce, HubSpot, Gong, Notion, Google Workspace, and our core data warehouse in BigQuery.
• Pioneer the use of AI within our automations, building agentic workflows, leveraging LLMs for tasks like content summarization and data reconciliation, and implementing robust evaluation frameworks to measure model effectiveness.
• Serve as the platform owner for our core AI and automation tech stack. This includes working alongside our Infrastructure teams managing the environments to ensure reliability and performance, as well as enhancing the user experience (UX) to empower other teams to build their own automations effectively.
• Champion and enforce stringent security standards in all automations, ensuring the secure handling of sensitive data and implementing best practices for encryption, access control, and secure API usage in partnership with our security team.
• Own the end-to-end lifecycle of automation projects from initial ideation and requirements gathering with stakeholders to deployment, monitoring, and continuous improvement.

What we’re looking for:

• 5+ years of experience in process automation, software development, or a similar role, with a strong portfolio of successfully deployed projects that delivered measurable business value.
• Expert-level proficiency with at least one enterprise-grade low-code/no-code automation platform (e.g., n8n, Make). You should know its limitations and have a strong understanding of best practices to implement when working with the tools.
• Proficiency in software development lifecycle (SDLC) best practices. You should be comfortable using version control (Git) for your projects and understand the principles of automated testing and CI/CD to build robust and maintainable automations.
• Deep expertise in business process mapping, requirements gathering, and designing scalable, fault-tolerant workflow architectures.
• Demonstrated experience architecting complex, multi-system API integrations and solving the challenges that come with them.
• A security-first mindset with proven experience building systems that handle sensitive or confidential data.
• Excellent communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders and collaborate effectively across teams.
• A proactive and autonomous work ethic. You can take a high-level goal, break it down into actionable steps, and drive it to completion.

Nice to have:

• Experience building agentic workflows or integrating Large Language Models (LLMs) for tasks like NLP, data extraction, or content generation.
• Familiarity with cloud infrastructure and services (GCP, AWS).
• Experience with data warehousing concepts and writing complex SQL queries (especially for BigQuery).
• A genuine interest in the blockchain, cryptocurrency, or FinTech space.

Our Leadership Principles shape everything we do—how we make decisions, collaborate, and operate day to day.

• Impact-Oriented Trailblazer – We put customers first, driving for speed, focus, and adaptability.
• Master Craftsperson – We prioritize speed, high standards, and distributed ownership.
• Inspiring Colleague – We value humility, candor, and a one-team mindset.

Join our mission

We’re looking for team members who thrive in fast-paced, high-impact environments and love building from the ground up. TRM is remote-first, with an exceptionally talented global team. If you enjoy solving tough problems and seeing your work make a difference for billions of people, we want you here.

TRM Labs is an equal opportunity employer. We do not discriminate on the basis of protected status. We encourage applicants from diverse backgrounds to apply.