Operations Manager, Driver, Central Operations

Há 7 dias


Região Geográfica Intermediária de São Paulo, Brasil Uber Tempo inteiro

Operations Manager, Driver, Central Operations Join to apply for the Operations Manager, Driver, Central Operations role at Uber 3 days ago - Be among the first 25 applicants About the Role The Driver Growth team's mission is to build the engine that powers it: the supply. As an Operations Manager within the Driver Growth team , you will lead regional efforts to scale our earner base and ensure that we can offer diverse earnings opportunities for our 2-wheeler drivers. In this role, you will be the architect of our supply growth strategy—diagnosing onboarding bottlenecks, optimizing earner incentives, and delivering solutions to grow our Moto supply, collaborating closely with key regional and cross‑functional stakeholders in Central Operations, Global Product, Community Operations, and Marketing. What the Candidate Will Do Strategic Supply Ownership: Lead regional efforts to scale Uber Moto supply across LatAm. Proactively identify bottlenecks in earner growth and prioritize project‑based initiatives that align with long‑term strategic objectives. Project Management & Execution: Plan and organize complex, multi‑faceted projects with cross‑functional teams. Define clear timelines, deliverables, and resource allocations to operationalize processes in a fast‑paced environment. Growth Lever Efficiency: Identify and activate key levers—such as incentive structures and onboarding optimizations—to drive Uber Moto adoption, balancing aggressive acquisition with growth spend efficiency. Data Analysis & Diagnostic Rigor: Perform deep‑dive analysis of Moto growth metrics, interpret trends, and generate solutions and insights for actionable supply plans and evidence‑based decision‑making. Performance Monitoring & Diagnostics: Maintain a "pulse" on Moto supply performance, forecast and monitor OKRs, spot operational gaps, and trigger rapid‑response improvement actions. Cross‑Functional Leadership: Lead regional product forums to align stakeholders from Marketing, Legal, and Product on driver growth targets. Product Advocacy for Earners: Voice the LatAm market to Global Product teams, proposing and launching new features or improvements designed to enhance the 2‑wheeler driver experience and efficiency. Process Optimization: Implement, optimize, and scale core analyses and earner‑facing processes across LatAm, regularly reviewing performance to ensure high‑quality work standards. What the Candidate Will Need Education: Encouraged from all backgrounds. Experience: 3+ years of professional and demonstrated experience. Data‑Driven Mentality: Make strategic decisions based on data analysis, seeing both detailed insights and the big picture. Data Analysis Proficiency: Generate data insights. Communication: Portuguese or Spanish and English proficiency; experience presenting data to varied audiences concisely. Preferred Qualifications Strong domain of SQL. End‑to‑end Operations Project Management experience. Seniority level Mid‑Senior level Employment type Full‑time Job function Management and Manufacturing Industries Internet Marketplace Platforms Referrals increase your chances of interviewing at Uber by 2x #J-18808-Ljbffr


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