Senior QA Engineer

We are seeking a remote, full-time Senior QA Engineer with 7+ years of QA experience to join our U.S. client's software engineering team. Primary duties include testing all new feature enhancements, maintaining test cases, and performing application regression testing. This key individual should have confidence in making decisions, as well as working both independently and as part of a small, dynamic team where everything you do makes a difference.

Founded in 2003, our client transforms the traditional restaurant point-of-sale (POS) terminal into an integrated 360-degree operational management system. Their solution increases brand loyalty through improved customer experiences, optimizes operations resulting in lower costs, and increases sales volumes through comprehensive analytics and employee performance insights. Over 7,000 locations use their technology today, processing $5 billion in daily sales.

Responsibilities

• Analyze requirements for new features and enhancements to effectively define, execute, and analyze test plans, cases, and coverage
• Configure test environments (desktop, SaaS, and mobile) to execute required test cases to validate product releases
• Find, isolate, document, regress, and track bugs through resolution
• Review the product user interface for conformity to design guidelines
• Define and implement metrics to determine test effectiveness, efficiency, and overall product quality, including identification of under-tested components
• Measure escaped defects (quantity and severity) that reach production; analyze test logs, create test reports, and perform root cause analysis of issues
• Participate in review meetings to share test case status, discuss concerns and risk items, drive comprehensive test coverage, and advocate for quality in every phase of the development process
• Identify opportunities for improvement in systems, tools, and processes, as well as drive those improvements to effective adoption

Required Experience

• Excellent verbal and written English communication skills
• 7+ years of software testing experience, including functional, bug verification, regression, user acceptance, and user experience testing
• Analytical and problem-solving skills
• Organizational skills and attention to detail
• Knowledge of test case management tools, such as JIRA/Xray
• Solid SQL skills and familiarity with Microsoft SQL Server
• Varied environment and delivery modality experience, including desktop, SaaS, and mobile, as well as experience working with Microsoft Azure
• Extensive knowledge of software, database, and integration testing, including end-to-end test verification across applications/products
• Interpersonal skills with the ability to empower others and collaborate with peers and stakeholders
• Trustworthy, team-oriented, and transparent

Desired Experience

• Automated testing experience with Playwright (or other tools) or desire to learn
• API testing experience with Postman
• Familiarity with restaurant or retail order processing, payment processing, and restaurant management

Additional Information

• Know that your ideas are heard and matter. Think big
• Own your job and be recognized for your contributions
• Work with smart, creative people
• Making mistakes is human. Let\'s learn from them and be transparent
• Be recognized as an individual, no presumptions or judgment. Be the extraordinary you
• 15 days Paid Time Off (PTO), one floating day, three sick days, and designated national holidays
• Start: ASAP

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting

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