Sdwan Expert

4 semanas atrás

Rio de Janeiro, Rio de Janeiro, Brasil Orange Business Services Tempo inteiro
**About the role**:
To provide next level technical support to Skill centers keeping in view functional KPIsTo identify SDN Backbone network issues for Customer Services and co-ordinate with SDN TEC for resolution.To identify service issue(Firewall,Loadbalancer) for customer and co-ordinate with VNF OPS for resolutionTo contribute to Network performance and customer satisfaction business objectives by providing high quality second level technical support on all SDN Customer services in Orange Business ServicesTo generate "Technical Incident Reports" for major network incidents and problemsTo lead technical domain skills development projects and ensure that right level of technical skills are available on a particular technical domain
**About you**:
Experience in Telecom domain
Experience in Layer-3 configurations desirable
**Additional information**:
The benefits of being Orange
Orange Business Services was certified as one of the best companies to work by the Great Place to Work Institute from 2012 to 2015. Since 2016, Orange has been awarded as the Top Employer Brazil. The comprehensive independent research revealed that the Company provides excellent employee conditions, nurtures and develops talent throughout all levels of the organization and has demonstrated its leadership status in the HR environment, always striving to optimize its employment practices and to develop its employees.
Because Orange Business Services hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:
- meal allowance
- transportation allowance
- life insurance
- medical plan
- dental plan
- birth benefit
**Department**:
Customer Services & Operations
**Contract**:
Regular

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