Infra Decommission Technician, DCC Communities

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are currently expanding our decommissioning team and are looking for a proven networking and cable technician with experience in robust technical understanding of network and infrastructure. The Network & Cable Decommissioning team (NCD) are looking to hire a highly motivated, self-driven decommissioning technician who will work closely with project managers, network engineers, and operations teams to recover network devices, cabling infrastructure, and sanitize legacy abandoned cable. The NCD Tech will be responsible for executing assigned efforts and communicating status updates of those tasks.

1. Physical Decommissioning of network and cabling infrastructure in a Data Center environment.
2. Manage assigned work and priorities through ticketing system and/or workflows.
3. Provide status updates to Stakeholders via ticketing system.
4. Effectively co-ordinate and deliver multiple tasks congruently.
5. Exhibit quality workmanship on all work and maintain Data Center cleanliness.
6. Effectively leverage the logical tools and systems that are provided.
7. Follow all production, safety and quality standards, codes and industry best practices.
8. Collaborate with various Stakeholders to remove obstacles.
9. Read and comprehend datacenter build documentation, and site specific layout material.
10. Travel within geographical work area is required, up to 25% travel outside traditional work area may be required depending on your primary region.
11. Scope effort assigned, validate all work is ready for decommissioning, create change requests to perform work, and timely execute effort that has been assigned.
12. All efforts need to be documented via ticketing system.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

1. 2+ years’ experience coordinating work and priorities through ticketing system and workflows.
2. 2+ years of computer hardware troubleshooting and repair experience and 1+ years of computer networking experience.
3. High school or equivalent diploma.
4. Meets/exceeds Amazon’s leadership principles requirements for this role.
5. Meets/exceeds Amazon’s functional/technical depth and complexity for this role.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.