Commercial Training Analyst

#LI-Hybrid About the team/role The Commercial Training Analyst plays a key role in supporting the design, execution, and optimization of training programs for commercial teams. This position ensures new hires are effectively onboarded, training content is engaging and relevant, and development initiatives are aligned with business needs. The analyst works closely with key stakeholders to execute training plans that drive performance and promote a learning culture. In this role, you'll be... 1. Onboarding & Ramp‑Up Support: Facilitate portions of onboarding sessions covering tools, processes, and sales techniques. Assist in maintaining onboarding schedules, logistics, and communication with new hires. Track and report onboarding progress, highlighting risks and opportunities for improvement. 2. Ongoing Training & Development Execution: Support the rollout of training initiatives such as product updates, campaign launches, and soft‑skills development. Responsible for logistics and communications for training events and workshops. Assist in preparing and updating interactive learning materials (presentations, role‑plays, quizzes, micro‑learnings, etc.). Contribute to the creation and upkeep of training resources (guides, decks, FAQs, LMS materials). Help ensure training content is current, accessible, and aligned with business priorities. Collaborate with subject‑matter experts to gather content inputs and feedback. 4. Performance Monitoring & Feedback Loops: Collect and analyze feedback from trainees and facilitators to assess training effectiveness. Track attendance, certification status, and participation rates. Support the preparation of reports that summarize training outcomes and learning KPIs. 5. Cross‑Functional Collaboration: Work closely with Training Coordinators, QA, Sales Operations, and Commercial Managers to align training efforts. Help identify capability gaps through data and performance trends. Contribute to continuous improvement initiatives in training strategy and execution. We're eager to be in touch because you have... 1. Key Attributes We Value: Strong attention to detail and organizational skills. Clear and engaging communication style. Willingness to learn and proactively support team needs. Collaborative mindset with the ability to work across teams. 2. Qualifications: 2+ years of experience in sales training, enablement, or related roles. Bachelor’s degree in Education, Business Administration, Communications, or related fields. Experience in commercial or customer‑facing environments is a plus. 3. Preferred Skills: Familiarity with training tools (LMS platforms, Google Workspace, PowerPoint, etc.). Knowledge of instructional design and adult learning principles. Ability to organize and prioritize tasks in a fast‑paced environment. Focused in data analysis, reporting, or performance metrics. Training Facilitation. Instructional Content Design & Delivery. Analytical Thinking. What we really want to see in you: We are looking for a driven professional who is passionate about developing people, enjoys leveraging data to optimize performance, and has a proven track record of creating impactful training solutions. You should demonstrate a strategic mindset, accountability, and the ability to drive meaningful improvements across sales teams. You'll love working at DiDi because... We create user value. We are data‑driven. Win‑win Collaboration. We believe in integrity. Growth. Diversity and Inclusion. Diversity & Inclusion Diversity is not a vision of the future or something we wish to have one day, it is a non‑negotiable value of who we are. We practice inclusion, plurality, and respect. And we count on the governance of the Diversity Committee, which works together with HR, leadership and identity groups – 99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Mamães. This part of our journey has been written, there remains a long road before us. We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD). #J-18808-Ljbffr