Senior CRM Manager
4 semanas atrás
Join to apply for the Senior CRM Manager role at Kaizen Gaming Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 19 markets. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment. We are a diverse team of more than 2,700 Kaizeners, from 40+ nationalities spreading across 3 continents. Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to Press Play on Potential? Job DescriptionIn this role, you will be responsible for planning and coordinating the execution of the CRM strategy for the Sportsbook and Casino products across multiple channels. Your focus will be on creating high engagement across all channels and driving the number of active players, retention, reactivation, and cross-sell objectives for Sportsbook and Casino members upward As a CRM Senior Manager, you will: Develop a comprehensive, data-driven CRM strategy for the local market in collaboration with the HQ team taking into account local compliance, market conditions and competition Take ownership of the CRM plan Plan and develop local, personalized and targeted campaigns using relevant customer channels such as onsite messaging, email, messaging and Social Media Liaise with CRM Strategy Team in HQ for fine-tuning of the automated lifecycle journeys, keeping stakeholders updated on market insights, competition intelligence, best practices Ensure campaign execution and delivery is completed as per plan and all the relevant stakeholders are aware of the volumes, performance and outcome Deploy the bonus budget profitably through robust planning, execution and analysis Analyze historical revenue performance and forecast future program performance Initiate and manage the development process of creatives - from brief to delivery - with a laser focus on the customer insight and deliver customer engagement and response Lead ongoing segmentation of the customer base in the market to identify insights and target customer segments with specific campaigns Identify customer touchpoints and ensure that the right actions and communications are implemented Keep abreast of advertising standards and consumer protection laws and standards in the local market Follow and report on competitor activity within the local market Regularly report to senior stakeholders on the success of campaigns, demonstrating a deep understanding of customer motivation RequirementsWhat you'll bring: Strong experience in CRM, lifecycle management or marketing, preferably in a technology company Proven track record of developing and implementing a campaign strategy based on an understanding of customer needs and customer profile Well-versed in extracting customer insight from data Great organization, planning and prioritization skills, with strong attention to detail Solid experience in implementing, driving and managing complex multi-channel campaigns Professional experience in operating CRM tools (Adobe Campaign or Salesforce CRM, for example). Optimove tool will be considered a plus Exceptional stakeholder management and collaboration skills Excellent command of the English language #J-18808-Ljbffr
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Product Manager – CRM
2 semanas atrás
São Paulo, São Paulo, Brasil Exed Consulting Tempo inteiro R$80.000 - R$120.000 por anoDescrição da vagaEstamos em busca de um(a) Product Manager para liderar a jornada de implementação do CRM Salesforce na companhia. Este(a) profissional será responsável por entender as necessidades do negócio, planejar e estruturar o projeto, e garantir que as entregas gerem valor real para as áreas comerciais e demais stakeholders.O perfil ideal...
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Assistente de Contas a Pagar Sênior
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São Paulo, Brasil Manager Gestão Condominial Tempo inteiroAssistente de Contas a Pagar Sênior Manager Gestão Condominial Descrição Buscamos um Assistente de Contas a Pagar Sênior para atuar em nossa equipe administrativa, na região do Morumbi (São Paulo/SP). O profissional será responsável pelas rotinas financeiras relacionadas a contas a pagar e conciliação bancária, garantindo a precisão e...
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Product Manager – CRM
2 semanas atrás
São Paulo, Brasil Exed Consulting Tempo inteiroDescrição da vaga Estamos em busca de um(a) Product Manager para liderar a jornada de implementação do CRM Salesforce na companhia. Este(a) profissional será responsável por entender as necessidades do negócio, planejar e estruturar o projeto, e garantir que as entregas gerem valor real para as áreas comerciais e demais stakeholders. O perfil ideal...
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São Paulo, Brasil Booking Senior Tempo inteiroVaga: Especialista em Cobranças Sênior - Brasil Localização: RemotoTipo de Contrato: Internacional, Tempo Integral Descrição da Vaga:Buscamos um Especialista em Cobranças Sênior para liderar estratégias de recuperação de crédito, gerenciar carteiras de inadimplência e garantir a eficiência operacional na Booking Senior. O candidato ideal terá...
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Senior Product Manager GPM – CRM
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São Paulo, Brasil Neoway Tempo inteiroPsicóloga | Coordenadora de Atração e Seleção | Neoway | B3 | | Orientadora de Carreira | Avaliação Psicológica |#Nosso jeito de fazer história: Entre para a história de construção do maior Hub de Dados e Analytics do Brasil. Além de você contribuir diretamente neste objetivo, você estará se desenvolvendo constantemente, por meio de grandes...
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São Paulo, Brasil V4 Company Tempo inteiroAnalista de CRM - Sênior | V4 Ferraz Piai & Co. Analista de CRM - Sênior | V4 Ferraz Piai & Co. Na V4 Company , dados não são apenas números – são a chave para estratégias vencedoras. Nosso time de CRM é essencial para garantir que as interações com clientes sejam personalizadas, eficientes e gerem impacto real.Sobre o ambiente de...
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Crm strategy senior manager igaming
2 semanas atrás
São Paulo, Brasil Netvagas Tempo inteiro2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. iHunters is partnering with a global leader in the iGaming industry. The company operates at the intersection of technology, entertainment, and data, delivering best-in-class digital experiences in a highly dynamic and regulated environment. OverviewIn...
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Crm strategy senior manager igaming
Há 7 dias
São Paulo, Brasil Netvagas Tempo inteiro2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. iHunters is partnering with a global leader in the iGaming industry. The company operates at the intersection of technology, entertainment, and data, delivering best-in-class digital experiences in a highly dynamic and regulated environment. Overview In...
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Especialista Senior em Cobranças
Há 7 dias
São Paulo, São Paulo, Brasil Booking Senior Tempo inteiro R$30.000 - R$60.000 por anoVaga: Especialista em Cobranças Sênior - BrasilLocalização: RemotoTipo de Contrato: Internacional, Tempo IntegralDescrição da Vaga:Buscamos um Especialista em Cobranças Sênior para liderar estratégias de recuperação de crédito, gerenciar carteiras de inadimplência e garantir a eficiência operacional na Booking Senior. O candidato ideal terá...
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Senior Manager LATAM CRM and Data
2 semanas atrás
São Paulo, Brasil The Coca-Cola Company Tempo inteiroJoin to apply for the Senior Manager LATAM CRM and Data role at The Coca-Cola Company . OverviewThe role has a LATAM scope, orchestrating the CRM & DATA workstream and the end-to-end owned digital experiences and products delivery (from strategy, product and process design, to capability rollout and scaled operation), in collaboration with Brand Categories,...
