SMB Sales Onboarding Manager

Join to apply for the SMB Sales Onboarding Manager - US role at Connecteam . We are a TLV-based startup on a mission to transform the work experience for 80% of the world's global workforce—deskless employees. Our business management platform helps thousands of businesses thrive by simplifying team management, allowing them the peace of mind to grow and run their operations efficiently. Overview If you love coaching sellers, designing onboarding programs, and helping reps ramp quickly to become high performers, this role is for you. As our SMB Sales Onboarding Manager, you'll lead onboarding, training, and coaching initiatives that make our global SMB sales team sharper, more confident, and consistently exceeding targets. Responsibilities Lead onboarding programs for new SMB sales team members during their first 90 days, ensuring fast ramp-up and adoption of best practices. Act as Team Lead for new hires during their first months, driving their readiness and confirming their ability to succeed in their role. Create, update, and manage onboarding materials, playbooks, and demo frameworks , ensuring content is always aligned with product updates and sales strategies. Deliver live and on-demand training sessions (Q&A, simulations, role-plays, tests, call reviews, shadows) that directly impact KPIs and quota attainment. Coach Account Executives and team leads on sales methodology, skills, and execution. Monitor KPIs and sales calls to identify gaps, reinforce best practices, and accelerate performance - You will be held responsible for your team's performance and their ability to reach their KPIs. Collaborate cross-functionally with Enablement, Product Trainers, Marketing, and Sales Leaders to ensure smooth knowledge-sharing and effective handoffs. Introduce AI-driven and productivity tools to streamline onboarding and day-to-day sales processes. Contribute to sales leadership strategy , ensuring onboarding and training programs align with broader sales goals. Qualifications 2+ years of quota-carrying SMB SaaS sales experience, consistently exceeding targets. Passion for coaching, process design, and knowledge sharing. Excellent communication, facilitation, and cross-functional collaboration skills. Analytical mindset: able to use data to diagnose performance gaps and prioritize initiatives. Familiarity with selling to deskless employees and understanding that market is a plus. Experience working with global teams. Why Join Us People Development – we invest in your long-term success through professional development, certifications, and mentorship. Customer Impact – help thousands of managers improve how they run their businesses. Autonomy & Ownership – lead programs from idea to execution, measuring real impact on sales performance. Culture That Cares – weekly happy hours and an inclusive team that celebrates diverse voices. Join Connecteam We build our people up. Every team member is treated as a long-term investment and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and job duties. We make an impact on our customer's business. We are on a mission to provide managers of all business types and sizes with the tools they need to communicate, operate, engage, and run their deskless workforce. Our product offers them an effective and affordable solution to run their business. We get the job done. Connecteam employees are passionate in executing their job duties so they can drive the company forward and provide real value to our customers. We have fun From weekly happy hours to holiday parties, we always enjoy each other's company (and good food, of course). Connecteam is like one big, happy family Everyone is welcome. Connecteam is committed to building an encouraging, caring, and supportive environment. We share a responsibility to support our team and enrich their lives. Together we will shape the future of work Our privacy policy Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Industries Technology, Information and Internet Referrals increase your chances of interviewing at Connecteam by 2x Get notified about new Sales Manager jobs in Carolina, SC . #J-18808-Ljbffr