Solutions Engineer

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates. As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration. Let’s build what’s next, together. About the role Solution Engineer is an individual contributor role in HQ or in the region that is accountable for all the technicalities in the telecom partnership process. In this role you will take part in the presales activities for the telecom products, product deployments, connectivity and integrations, improvement of the product features, solution design and delivery. In order to deliver the desired business results, you will collaborate with the regional OP teams and other internal teams (product development, core connectivity, purchasing, etc.), act as project manager or assist the more experienced project leads, and provide the regional teams with consult on the technical aspects of the telecom opportunities. Key Responsibilities Providing the regional OP teams with technical support and knowledge by participating in the negotiations with telecoms and identifying telecoms’ needs and possible technical solutions. Collecting the technical requirements. Designing the technical solutions and service integration plans. Presenting the technical solutions, assessing if the telecom’s requirements fall out of scope or not and escalating internally if they do. Conducting demos and POCs. Delivering technical documentation. Handling the technical and security questionnaires. Acting as a Project Manager in the solution design, integration and testing phases. Supporting the regional OP teams in the closing phase. Ensuring that all projects are delivered on time, within scope and budget. Providing feedback to Product Development to steer the development of the product features. Having a detailed overview of Infobip’s products and solutions from a technical perspective and understanding the commercial point of view. The engineer on this level focuses on learning Infobip’s products and solutions as well as the business processes. With an intermediate level understanding of project management, you will perform project‑related tasks, consult with senior engineers, Solution Architects and Solution Managers on the assigned projects and telecoms. Why you’ll love it here Financial rewards & recognition – Fair compensation aligned with experience, industry and market standards, performance‑driven bonuses, regular reviews to support your growth. Flexible work arrangements – We combine in‑person collaboration with remote work and flexible hours. ESOP (Employee Stock Ownership Plan) – Share in our company’s success through stock options. Work‑life balance and well‑being – Time off when you need it, special leave days for life’s big moments, flexible hybrid model tailored to local regulations. Career mobility – Internal mobility, upskilling and mentorship help you shape your path. Professional development – Onboarding, mentorship and training programs help you grow at any stage. International mobility – Explore short and long‑term opportunities in our hubs worldwide. While some benefits may vary by location, our goal remains the same: to support your growth, well‑being, and success – wherever you are. Diversity & inclusion Infobip is built on diverse backgrounds, perspectives and talents. We’re proud to be an equal‑opportunity employer and are committed to fostering an inclusive workplace. No matter your race, gender, age, background or identity — if you have the passion and skills to thrive, there’s a place for you here. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one’s identity. Read more about our hiring process. #J-18808-Ljbffr