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Business Systems Analyst: Analyzes complex business problems to be solved with automated systems. Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost effective manner. Configures system settings and options; plans and executes unit, integration and acceptance testing to meet business requirements. Designs details of automated systems. May provide consultation to users in the area of automated systems. May lead cross-functional linked teams to address business or systems issues. Survey Tip: May be client-focused, working in conjunction with Professional Services and Outsourcing functions. May include company-wide, web-enabled solutions. This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws. What you will do: - Developing Business Case documents, requirements and process maps, and representing the project at required forums- Collaborate with business customers on requirements gathering and business analysi.- Document use cases, create physical and logical data models and build deployment plans- Working with multiple IT teams in support of audit activities.- Work with technical developers and database administrators on production issues and project activities.- Represent the team in meetings with stakeholders- Perform functional designs, standard and custom configuration, functional testing, and release support- Interact with cross-functional teams to deliver projects within committed time frames.- Defining the scope of an actionable project, working in tandem with both Business and IT stakeholders- Documenting issues and providing supporting documentation to the Business System organization to illustrate current state/problems, etc.- Conduct training sessions for end-users- Actively question and challenge customers to understand their requirements and design optimal solutions.- Scaled Agile Methodologies Development Process (JIRA) What you will bring: - 5+ years of experience with delivering on projects as part of a cross-functional, cross-departmental team- Previous experience creating business cases, requirements, and process maps- Must be able to forge and maintain beneficial working relationships with multiple areas of Operations, Sales, and IT- Working experience with agile projects is a plus- Experience modeling/establishing the process flow of data between systems- Working experience with agile projects is a plus- Bachelor's Degree- Fluent English language proficiency- Detailed and concise written and verbal communication and documentation skills- Expertise in facilitating meetings, webinars, and conference calls- Must be experienced in the business side and IT delivery of solutions Nice to have: - 5+ years of Consulting experience- Experience with mid-scale (
