Enterprise ServiceNow Developer
Há 3 horas
Job Overview: We are seeking an experienced ServiceNow developer to join our team. As a key member of our technical staff, you will play a crucial role in designing and implementing scalable solutions that meet the evolving needs of our business. The successful candidate will have a proven track record of delivering high-quality projects on time, with a strong focus on collaboration and effective communication. Key Responsibilities: 1. Design and implement ServiceNow workflows, cases, incidents, requests, SLAs, and knowledge management systems. 2. Develop and maintain JSON data structures for efficient data storage and retrieval. 3. Write SQL queries to analyze and validate data accuracy. 4. Collaborate with peers to design and develop AI model training data, ensuring consistency and clarity. 5. Contribute to the creation of structured training data for machine learning models. 6. Work closely with stakeholders to gather requirements and deliver solutions that meet their needs. Required Skills & Experience: Key Qualifications: 1. 4–6 years of experience with ServiceNow, specifically CSM, ITSM, and HRSD modules. 2. Strong understanding of workflows, cases, incidents, requests, SLAs, and knowledge management in ServiceNow. 3. Proficiency in JSON authoring and working with structured data. 4. Solid understanding of SQL for data analysis and task validation. 5. Ability to design realistic enterprise scenarios that map to ServiceNow processes. 6. Experience in AI model training workflows, contributing to the creation of structured training data. 7. Strong prompt engineering skills for crafting effective instructions. 8. Analytical thinking, attention to detail, and logical structuring. 9. Strong communication skills + customer-facing experience is highly valued. What We Offer: A Dynamic Work Environment: We offer a collaborative and dynamic work environment that fosters growth, innovation, and creativity. Professional Development Opportunities: We provide opportunities for professional development, including training, mentorship, and certification programs. Competitive Compensation Package: We offer a competitive compensation package that includes salary, benefits, and perks. If you are a motivated and experienced ServiceNow developer looking for a new challenge, we encourage you to apply today.
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