Social Media Manager

Overview

Social Media Manager (Fully Remote, Worldwide) at Bitfinex. Join to apply for the Social Media Manager role at Bitfinex.

Inspired by Bitcoin's vision of financial freedom, Bitfinex is committed to empowering individuals to transact and connect across the globe. We champion freedom through innovative, reliable, and accessible technology to enable participation in a borderless financial system. We pursue innovation and financial empowerment, with a focus on education and a cutting-edge platform that lets users buy, hold, and trade digital assets with confidence. Our team blends experienced professionals with creative minds, operating with integrity and autonomy from a global, technology-focused core. We value collaboration, lifelong learning, and a commitment to high-caliber products and services that support freedom in finance.

Why Join Us? Note: This section is reformatted for clarity. See below for the detailed responsibilities and offerings.

Why Join Us?

• Innovation : A culture where technology and talent push the future of finance.
• Flexibility & Global Reach : Remote work from anywhere, collaborating with top talent worldwide.
• Fast-Paced & Impactful : Projects move quickly and shape a decentralized financial narrative.
• A Team that Thrives on Collaboration : Mentorship, collaboration, and continuous improvement.
• Grow with the Best : Ongoing learning, workshops, and mentorship.

The Role

The Social Media Manager will plan, coordinate, and implement social media campaigns and community-growth strategies for Bitfinex. The role requires understanding of Bitfinex as well as trading, financial markets, and crypto, and the ability to communicate with professional and institutional audiences. The successful candidate will translate our values into engaging campaigns across social channels. You will develop and execute a social media strategy to grow our presence, engagement, and trust with customers and followers. You will monitor progress, present updates to the senior and marketing teams, and continually optimize campaigns based on performance and market trends.

Your Day-to-Day

• Develop and implement social strategies that drive community engagement, brand awareness, and user acquisition.
• Conceptualize, categorize, visualize, edit, and publish social content.
• Create and manage social distribution plans and schedules aligned with broader marketing efforts.
• Define and track key performance indicators and report on strategies and campaigns weekly.
• Prioritize the community and build positive relationships with supporters and the wider audience.
• Collaborate with the PR team on joint social initiatives.
• Network with industry professionals and influencers to benefit PR and marketing efforts.
• Surface customer feedback with the product team to inform product developments.
• Partner with Marketing and Product teams to generate social buzz around product launches.

What You Bring to the Table

• 3-5 years of experience in social media management or strategy in technology, finance, or media.
• Proactive self-starter able to work with minimal supervision in a team environment.
• Strong English written and verbal communication skills.
• Experience prioritising tasks, meeting deadlines, and balancing short-term with long-term priorities.
• Ability to work in multidisciplinary teams with copywriters, designers, customer support, and product managers.
• Diplomatic handling of negative sentiment and ability to turn detractors into supporters.
• Ability to leverage data to demonstrate how social goals align with broader business aims.
• Experience working with visuals, GIFs, and media assets.

What We Offer

• Flexible, remote-friendly culture
• Mentorship and growth opportunities
• Competitive pay
• Career development opportunities
• Supportive team environment
• Learning and knowledge sharing
• Team-building activities
• Social activities (online and in-person)
• Direct impact on the brand's narrative via creative collaboration

Recruitment and Privacy

Bitfinex collects personal data as part of the recruitment process for cryptocurrency and financial markets roles. Data is processed in accordance with applicable data protection laws and retained only as long as necessary. Assessments and communications are conducted through official Bitfinex channels. If you have privacy concerns, contact You may have rights to access, correct, or delete your personal data as applicable.

Equal Opportunity

Bitfinex is an equal opportunity employer. We do not discriminate based on race, religion, gender, age, disability, sexual orientation, gender identity, or any other protected status. This applies to all recruitment and contractual relationships.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing
• Industries: Advertising Services

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