Billing Coordinator

About Us Airswift is the leading workforce solutions provider to the STEM industries. For over 40 years Airswift has been transforming lives through the provision of international workforce solutions to STEM industries. Today, we are an integrated team of over 900 employees across 37 countries, supporting over 8,000 contractors globally. We are a people business – we transform lives through the world of work. We care about wellbeing, community engagement and our planet – we plant a tree for every person placed in a job globally We have a passion for growth, including investing in the development of our people. We support professionals looking for jobs with exceptional firms in the technology, construction, and engineering sectors. Role Description The Billing Coordinator will lead our Billing Team in delivering exceptional invoicing experiences to our valued clients in the Americas Region. In this role, you will supervise, develop, motivate, and mentor the Billing Team to ensure that all invoicing is carried out punctually, comprehensively, and with precision. Collaboration with various functions within Airswift, including Operations, Accounting, and Accounts Receivables, is crucial. The Billing Coordinator will manage a high volume of invoicing, resolve escalated issues, and cultivate an environment that places significant emphasis on customer service and efficiency. Adaptability and quick learning are key attributes for success in this role. Principle Accountabilities Streamline and oversee the billing process across multiple contract types. Responsible for implementing and documenting regional policies and procedures while ensuring adherence to applicable group policies and procedures. Provide hands-on training and collaborate with operations to identify and implement process improvements. Plan and execute quality assurance initiatives for all processes. Ensure that team productivity, compliance, and quality standards are consistently met. Identify problems, propose alternatives, recommend solutions, and implement approved solutions. Collaborate with the collections team to research and resolve billing issues or discrepancies, working closely with the sales and operations departments to ensure accuracy and contract compliance of disputed items. Skills, Knowledge, and Experience Bachelor's degree (BA or BS) in Accounting or Finance, or an equivalent level of knowledge in a relevant field. Fluent English. Mandatory minimum of 8 years of experience in progressive accounts receivable/billing roles, preferably in the staffing industry. Mandatory minimum of 5 years of people management experience, including direct employees and via Leads/Supervisors. Brazilian billing process (local taxes) strong knowledge is required. Preferred experience with third-party payer guidelines, billing practices, and reimbursement practices. Strong leadership skills with the ability to effectively manage and mentor staff. Capability to work independently and within a team environment. Strong organizational, time management, and interpersonal skills. Analytical skills to evaluate situations, present conclusions, and recommend action plans. Excellent written and verbal communication skills; fluency in English is required. Proficiency in Microsoft Office applications such as Word, Excel, and PowerPoint. What we can offer you Attractive monthly base salary + competitive commission/performance bonus. Genuine career progression opportunities, either locally or globally World-class training programmes and development opportunities. Virtual Onboarding Events exclusively for new hires. Team driven environment, supportive culture with a focus on work-life balance. Career breaks available after one year. Real time recognition through our employee reward platform. Mental Health First Aiders to signpost you to support when you need it. Yearly destination trips as part of our High Flyers program (Dubai, Buenos Aires, etc…) Charity days for various important causes such as Relay for Life and Earth Day. Our Core Values Growth - In life and business, one must grow to flourish and achieve high ambitions. Growth requires change, challenge, risk and sacrifice - we will always choose growth. Life – Above all else, we value life. The quality of life, both in and outside of work, profoundly influences our well-being and our impact on the world. Excellence - We deliver, holding ourselves accountable for results. Our customers see excellence in everything we do. Integrity - We are ethical, open, honest and authentic. People trust us to do the right thing for the right reason. Visit our website and social media to find out more - Airswift's website: airswift.com Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Diversity & Inclusion At Airswift, we believe that diversity is critical to our success and makes us a great place to work. We are committed to building an equal opportunity workplace, the more inclusive we are - the better our work will be. Please view our privacy policy. #J-18808-Ljbffr