Immigration Assistant

Role Overview
The Immigration Assistant plays a key role in providing administrative support to the immigration team, focusing on document preparation, appointment scheduling, and communication with various stakeholders. This position is well-suited for individuals beginning their career in immigration services, offering the opportunity to gain hands-on experience in global mobility processes while building a strong foundation in administrative and client support.
**Responsibilities**:
**20% Document Preparation and Requests**:
- Complete forms and request the necessary documents to ensure the smooth progression of immigration processes.
- Ensure all documentation is accurate and compliant with relevant guidelines
**20% Appointment Scheduling**:
- Schedule appointments with responsible agencies for the issuance of expatriate documents.
- Maintain an organized calendar of appointments and follow up as needed.
**10% Report Extraction and Monitoring**:
- Generate reports to track the issuance, renewal, and expiration dates of documents.
- Provide timely updates to the immigration team regarding document status.
**15% Coordination of Document Procedures**:
- Oversee the delivery and collection of documents at dispatch offices, consulates, and other relevant locations.
- Manage the flow of document shipments, both inbound and outbound, ensuring timely and secure transfers.
**20% Fee Management**:
- Coordinate with the finance department to handle fee payments related to immigration services.
- Ensure that all payments are accurately processed and recorded.
**10% Translation Services**:
- Request and track translation services required for visa processes.
- Ensure that translated documents are integrated correctly into the immigration files.
**5% Consular Office Tasks**:
- Occasionally visit consular offices and public agencies to carry out specific tasks.
- Represent the company professionally during interactions with government authorities.
**Qualifications**:
**Education & Certification**:
- Currently pursuing a university degree in a related field (e.g., International Relations, Law, Business Administration).
- Advanced or fluent English is mandatory; proficiency in Spanish is considered an advantage.
**Technical Skills**:
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to quickly learn and adapt to internal case management software.
**Communication Skills**:
- Strong verbal and written communication skills in English.
- Good interpersonal skills to facilitate smooth interactions with clients, colleagues, and external partners.
**Soft Skills**:
- Highly organized with excellent attention to detail.
- Capable of handling multiple tasks simultaneously in a fast-paced environment.
- Proactive, with a problem-solving mindset and a commitment to delivering high-quality service.

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