Senior QA Manager

**WHAT MAKES US EPIC?**:
At the core of Epic's success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it's building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we're always innovating.
Being Epic means being a part of a team that continually strives to do right by our community and users. We're constantly innovating to raise the bar of engine and game development.
**QUALITY ASSURANCE**:
**What We Do**:
The Quality Assurance team owns the testing process, risk management, and quality evaluation of all products and functions across Epic. Our team works closely with developers and production to ensure the best possible user experience for our community and customers.
**What You'll Do**:
We're looking for an experienced Sr. QA Manager to oversee the building and management of a new test center of excellence located in Porto Allegre. In this role you will hire, onboard, develop, and manage skillsets of test leads, as well as new and experienced testers in an initiative to expand Epic's ability to better own our testing pipeline end to end. You will craft KPIs, foster a healthy development culture, and work with leaders across QA worldwide to integrate your teams through the rest of development, spanning all games, entertainment, and tech products in Epic's portfolio.
**In this role, you will**:
- Lead, manage, and mentor a team of Test Leads and Testers as they embed into pre-existing development teams
- Develop a studio strategy to improve Epics testing initiatives in a new office, encompassing staffing, technical requirements, product space and involvement throughout the development lifecycle
- Ensures their team maintains the company standard for bug quality and test execution
- Collaborate with other QA managers and Directors across Fortnite, our Creator systems, Unreal Engine, and Online services to identify areas of risk between products and work out mitigation strategies across the FNE platform
- Identify improvement and innovation opportunities in existing quality approaches and provide recommendations of new ones where they are needed and impactful
- Define and use KPIs and data to inform testing priorities and outline risks on a project level, providing clear accountability chains and escalation paths for multiple levels of ownership in QA
- Work with other departments and disciplines to set quality bars and standards
**What we're looking for**:
- 10+ years of QA experience, with at least 5 years in a leadership/management level
- Experience building (or rebuilding) large-scale testing efforts autonomously and at scale
- Proven capability in leading and managing teams of QA professionals, both Individual Contributors and Leads, directly embedded with the rest of the development team
- Strong understanding of the importance of multiple testing strategies, including verification and validation testing, usability testing, security testing, performance testing, etc.
- Excellent leadership skills, including mentorship, planning technical roadmaps, making trade-offs, and prioritization
- Ability to architect solutions for development and QA when solutions do not exist within the space required
- Ability to quickly understand complex tech stacks and find solutions that complement/extend rather than bypass existing investments
- Expert-level understanding of KPIs and Metrics that inform quality in products, people, and processes
- Proven ability to take ownership over large-scale process improvements, working with other QA and with other disciplines to plan, implement, and drive adoption
- Proficient communication skills at the individual and team level
**EPIC JOB + EPIC BENEFITS = EPIC LIFE**:
We pay 100% for benefits for both employees (EEs) and dependents (deps). Our current benefits package includes coverage for medical, dental, and life insurance. We also offer supplemental benefits including a fully subsidized Gympass membership, daily meal vouchers, and commuter benefits for onsite employees.
**ABOUT US**:
Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.
**Like what you hear? Come be a part of something Epic**:
Epic Games deeply values diverse teams and an inclusive w

---