Sales Process Quality Enhancement Specialist
3 semanas atrás
Quality Assurance Specialist is responsible for supporting sales teams in Brazil by relieving them of administrative tasks. They use intermediate to advanced knowledge of products and services offered to support customers and sales teams. Job objective: To increase the effectiveness of the sales process, ensuring that high sales quality standards are consistently met across all operations in Brazil. This involves monitoring, evaluation, and training to optimize sales performance and customer satisfaction. Your responsibilities: Audit and evaluate sales calls and communications to ensure compliance with company standards and regulatory requirements. Develop quality improvement strategies based on audit findings, with a focus on improving the customer experience. Provide constructive feedback and customized training sessions to the sales team based on identified gaps. Work closely with sales managers to refine sales processes and implement best practice guidelines. Compile detailed reports on quality assurance metrics for review by senior management. Requirements: More than 2 years of experience in a quality assurance role in a sales-oriented environment. Strong analytical skills with exceptional attention to detail. Excellent written and verbal communication skills in Portuguese and English (minimum level B2 - fluent). Advanced skills in CRM software such as Salesforce and HubSpot. Ability to work independently with a proactive approach to problem solving and process improvement. Live in São Paulo - SP and have easy access to the Concentrix EZ Tower unit. Benefits: Medical assistance Dental assistance Daycare allowance Commercial discounts and conveniences Life insurance Food allowance Lunch allowance Transportation allowance Full-time employment contract.
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Sales Process Quality Enhancement Specialist
3 semanas atrás
São Paulo, SP, Brasil beBeeCustomer Tempo inteiroQuality Assurance Specialist is responsible for supporting sales teams in Brazil by relieving them of administrative tasks. They use intermediate to advanced knowledge of products and services offered to support customers and sales teams. Job objective: To increase the effectiveness of the sales process, ensuring that high sales quality standards are...
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Process Specialist
3 semanas atrás
São Paulo, Brasil beBeeProcess Tempo inteiroProcess Specialist We are seeking a skilled Process Specialist to drive the development and optimization of refining, fat modification, and oleochemical processes. Collaborate with cross-functional teams to design and implement process improvements based on customer requirements and industry standards Analyze data to identify areas for process enhancement...
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Process Specialist
3 semanas atrás
São Paulo, SP, Brasil beBeeProcess Tempo inteiroProcess Specialist We are seeking a skilled Process Specialist to drive the development and optimization of refining, fat modification, and oleochemical processes. Collaborate with cross-functional teams to design and implement process improvements based on customer requirements and industry standards Analyze data to identify areas for process enhancement...
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Quality Assurance Specialist
Há 11 horas
São Paulo, SP, Brasil beBeeQuality Tempo inteiroQuality Assurance Specialist A challenging role awaits an analytical professional with a keen eye for detail. As part of our team, you will be responsible for ensuring the highest sales quality standards are consistently met across all operations in Brazil. You will audit and evaluate sales calls and communications to ensure compliance with company standards...
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Quality Assurance Specialist
Há 18 horas
São Paulo, SP, Brasil beBeeQuality Tempo inteiroQuality Assurance Specialist A challenging role awaits an analytical professional with a keen eye for detail. As part of our team, you will be responsible for ensuring the highest sales quality standards are consistently met across all operations in Brazil. You will audit and evaluate sales calls and communications to ensure compliance with company standards...
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Process Specialist
2 semanas atrás
São Paulo, Brasil DiDi Global Tempo inteiroCompany Overview:DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...
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Sales Quality Excellence Specialist
1 semana atrás
São Paulo, SP, Brasil beBeeQuality Tempo inteiroJob Description The primary responsibility of this role is to support sales teams by ensuring the highest standards of quality are met. This involves monitoring and evaluating sales calls and communications, as well as developing strategies to improve the customer experience. Key Responsibilities: Audit and evaluate sales calls and communications to ensure...
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Cx Process Specialist
2 semanas atrás
São Paulo, Brasil DiDi Global Tempo inteiroCompany Overview: If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey. We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for...
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Process Excellence Specialist
Há 6 dias
São Paulo, Brasil beBeeOptimization Tempo inteiroJob Title: Process Excellence Specialist We are seeking a seasoned professional to drive business process optimization and lead our team in delivering high-quality services. Process Design and Implementation: Develop and execute strategies to enhance key business processes, ensuring alignment with company objectives. Operational Efficiency: Manage end-to-end...
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Process Excellence Specialist
Há 6 dias
São Paulo, SP, Brasil beBeeOptimization Tempo inteiroJob Title: Process Excellence Specialist We are seeking a seasoned professional to drive business process optimization and lead our team in delivering high-quality services. Process Design and Implementation: Develop and execute strategies to enhance key business processes, ensuring alignment with company objectives. Operational Efficiency: Manage end-to-end...