Engineering Manager

3 semanas atrás


Florianópolis, Brasil Siena AI Tempo inteiro

Join Siena AI as an Engineering Manager . Meet Siena : Siena is the first intelligence layer for customer experience. We're creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from support conversations to shopping experiences to voice and social media interactions. Siena doesn't just automate support; it powers shopping agents, builds persistent customer memory, generates actionable business insights, and creates empathetic interactions that feel human. The team : We're a small, distributed team that punches way above our weight. Every person here has outsized impact because we've built leverage into everything we do. About The Role : You'll lead the teams building the first intelligence layer for customer experience. This spans AI pipelines, evals, integrations, and multi-agent orchestration. Your job: turn ambitious product bets into reliable systems while keeping the team energized, aligned, and focused. What You'll Do : Build and lead high-velocity teams that ship fast and with polish. Be deeply technical and hands-on. Turn raw ideas into working systems. Rally your team through ambiguity, setbacks, and tough customer asks. Push for clarity, focus, and high energy in every sprint. Drive alignment on the roadmap and become an expert on customer needs. Spend time with customers and engineers alike. Coach, mentor, and build a team of curious, scrappy, driven engineers. Foster an AI-first culture. Ensure engineering cycles produce real, reliable impact. Translate Siena's vision into execution your team can rally behind. Grow engineering talent into leaders. What We're Looking For : You've successfully led product-focused engineering teams in high-performing organizations. You've written code at a high level, and you still love to get your hands dirty. Bias for action and scrappiness. You deeply care about the customer experience. You ask 'why' obsessively, and you push yourself (and your team) to learn constantly. You build trust, give direct feedback, and create space for engineers to thrive. You have experience partnering with recruiting teams to drive effective and fair hiring processes. You have experience with systems complexity. Proven ability to drive clarity and culture across distributed teams. Why Siena? : Meaningful impact. Globally distributed team working at the bleeding edge of CX and AI. Great salary plus the opportunity for equity or stock grants. Learning budget. The thrill of building something new. AI-fluency. Tackle unsolved problems. Our values : The people who thrive here are curious, customer-obsessed, and take ownership without being asked. Our approach to AI : The people who thrive here treat AI like a natural extension of themselves. Siena provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. #J-18808-Ljbffr


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