WF Collection Specialist

Employer Industry: Accounts Receivable Management Why consider this job opportunity: Salary up to $18 per hour plus bonus potential Comprehensive benefits including Medical, Dental, Vision, Life, and Disability coverage Paid Time Off (PTO), Paid Holidays, and Paid Training 401(k) Savings Plan with Company Match Monthly Performance Bonuses and Referral Incentive Program Dynamic team environment promoting collaboration and support What to Expect (Job Responsibilities): Handle inbound and outbound calls with consumers regarding their account balances Work with consumers toward payment or resolution of their accounts Maintain accurate records of consumer interactions and transactions Provide excellent customer service while addressing consumer inquiries Collaborate with team members to improve collection strategies What is Required (Qualifications): High School Diploma or Equivalent Availability to work Monday-Friday between 8 am-7 pm Ability to actively listen and communicate effectively Strong organizational skills and attention to detail Basic mathematical and analytical skills How to Stand Out (Preferred Qualifications): One (1) year of Call Center and Customer Service Experience One (1) year of Collection Experience Negotiation skills to effectively resolve account issues Experience with accounts receivable processes or systems We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. #J-18808-Ljbffr