Sr Platform Architect
2 semanas atrás
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job DescriptionYou will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies and tools based on our experiences from 1000's of customer engagements.
What you get to do in this role:
The Customer Outcomes Senior Platform Architect is a technical advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. The Senior Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform. This is a consultative role focused on guiding ServiceNow, partner and customer employees on the engagement team to provide a solution on a technical architecture designed for long-term success.
- You will work with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring, and implementation of solutions.
- Be a technical expert across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions.
- Provide a variety of knowledge across multiple workflows.
- Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.
- Translate goals to outcomes into a customer roadmap.
- Translate business information and technical requirements into an architectural blueprint to achieve complex goals.
- Engage with the customer's Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customer's core applications.
- Manage technical governance and delivery operating model.
- Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices.
- Support the sales effort by scoping and estimating the engagement and change orders.
- Be an active contributor of leading practices and expertise related to the ServiceNow platform.
To be successful in this role you have:
- 8+ years progressive experience as part of a professional services organization; or equivalent education/experience
- Management consulting experience
- Ability to travel up to 80%
- Creativity with comfort running programs independently within a "startup paced" environment
- Success driving complex issues through analysis and resolution
- ServiceNow certifications in aligned workflow
- Industry domain expertise
- Large program experience leading architecture and design
- Enterprise architecture experience
- Cloud application technology experience
FD21
Not sure if you meet every qualification? We still encourage you to apply We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate
Additional InformationWork Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
#J-18808-Ljbffr-
Sr Platform Architect
Há 2 dias
São Paulo, Brasil buscojobs Brasil Tempo inteiroJob Description You will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies, and tools based on our experiences from 1000's of customer...
-
Sr Platform Architect
3 semanas atrás
São Paulo, Brasil ServiceNow Tempo inteiro**Company Description** It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent...
-
Sr Platform Architect
2 semanas atrás
São Paulo, Brasil Servicenow Tempo inteiroIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly...
-
Sr Platform Architect
2 semanas atrás
São Paulo, Brasil Servicenow Tempo inteiroIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly...
-
Sr Platform Architect
7 meses atrás
Sao Paulo, Brasil ServiceNow Tempo inteiro**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Principal Platform Architect
1 semana atrás
São Paulo, Brasil buscojobs Brasil Tempo inteiroIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly...
-
Principal Platform Architect
2 meses atrás
São Paulo, Brasil Servicenow Tempo inteiroCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
-
Principal Platform Architect
2 meses atrás
São Paulo, Brasil Servicenow Tempo inteiroCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
-
Senior Platform Architect
Há 7 dias
São Paulo, Brasil Zendesk Tempo inteiroJob Description We’re Hiring: Platform Architect (Brazil Region) Zendesk is searching for an experienced and innovative Senior Platform Architect to join our team and play a key role in shaping the future of our platform solutions for the Brazil region. If you’re passionate about designing scalable, secure systems and driving technical innovation, this...
-
Senior Platform Architect
2 semanas atrás
São Paulo, Brasil Zendesk, Inc. Tempo inteiroJob DescriptionWe’re Hiring: Platform Architect (Brazil Region) Zendesk is searching for an experienced and innovative Senior Platform Architect to join our team and play a key role in shaping the future of our platform solutions for the Brazil region. If you’re passionate about designing scalable, secure systems and driving technical innovation, this...
-
Senior Platform Architect
2 semanas atrás
São Paulo, Brasil Zendesk, Inc. Tempo inteiroBy clicking “Apply Now,” I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice. Job DescriptionWe’re Hiring: Platform Architect (Brazil Region) Zendesk is searching for an experienced and innovative Senior Platform Architect to join our team and play a key...
-
Principal Platform Architect
4 semanas atrás
São Paulo, Brasil ServiceNow Tempo inteiroCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
-
SAP BTP Platform Senior Architect
4 semanas atrás
São Paulo, Brasil Mars, Incorporated and its Affiliates Tempo inteiroJob Description: The role of the SAP BTP Platform Senior architect will focus on designing and implementing robust and scalable solutions using SAP Business Technology Platform, enabling SAP BTP to its full potential. These solutions will be well-integrated, secure, efficient, and aligned with the business objectives, driving digital transformation and...
-
Lead Architect, Engineering
Há 1 mês
São Paulo, Brasil Poatek Tempo inteiroThe Opportunity As the lead architect for Fuel iX, you will help set the technology strategy and choices that power the Fuel iX AI platform that helps enterprises manage and accelerate AI-fueled intelligent experiences (iX). This role is pivotal in enhancing and evolving our industry-leading AI engine, ensuring it delivers flexibility, control, productivity,...
-
IT Architect Sr Expert
7 meses atrás
Sao Paulo, Brasil Santander Tempo inteiroIT Architect Sr Expert Country: Brazil **WHAT YOU WILL BE DOING** Imprescindível Conhecimento profundo das tecnologias e arquiteturas de cloud pública. Experiência provada no desenho de arquiteturas em cloud pública em grandes empresas. Experiência provada na liderança técnica de projetos de transformação ou modernização de...
-
Solutions Architect
7 meses atrás
Sao Paulo, Brasil Connectingology Tempo inteiroDescription Important international company with presence in more than 45 countries is looking for its next Solutions Architect, this person will need to architect and validate solutions that covers the needs of the business lines with respect of the technological platforms that support the operations. It is a remote position for Sao Paulo, Brazil, the...
-
Sr Cloud Platform Administrator
3 semanas atrás
São Paulo, Brasil SAS Institute Inc. Tempo inteiroSr. Cloud Platform Administrator - Hybrid Nice to meet you! We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic,...
-
Lead Architect, Engineering
Há 7 dias
São Paulo, Brasil Poatek Tempo inteiroThe Opportunity As the lead architect for Fuel iX, you will help set the technology strategy and choices that power the Fuel iX ( AI platform that helps enterprises manage and accelerate AI-fueled intelligent experiences (iX). This role is pivotal in enhancing and evolving our industry-leading AI engine, ensuring it delivers flexibility, control,...
-
SAP Platform Senior Architect
4 semanas atrás
São Paulo, Brasil Mars, Incorporated and its Affiliates Tempo inteiroJob Description: The SAP Platform Senior Architect will manage the technical architecture and design, including its dependencies and integration of solutions into Mars Digital Technologies portfolio, targeting to deliver solutions that will minimize total cost of ownership while maximizing the service delivery and customer satisfaction within Mars,...
-
Sr. Integration Architect
3 meses atrás
São Paulo, SP, Brasil o9 Solutions Tempo inteiroBe part of something revolutionary At o9 Solutions, our mission is clear: be the Most Valuable Platform (MVP) for enterprises. With our AI-driven platform — the o9 Digital Brain — we integrate global enterprises’ siloed planning capabilities, helping them capture millions and, in some cases, billions of dollars in value leakage. But our impact...
