Sr. Business Analyst, SAP

Overview Sr. Business Analyst, SAP FI role at Rimini Street — remote, Brazil We are actively seeking a Sr. Business Analyst, SAP FI . This is a remote position that can be based anywhere in Brazil. Position Summary The role of the Senior Business Analyst, SAP with FI skills is to provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting and supporting multiple SAP modules for our global clients who use both 4.x and ECC environments. The role requires the expertise and skills to diagnose serious issues; then work Scrum and Kanban teams to develop, test, package and deliver fixes for such issues in complex, integrated and highly configured environments. Responsibilities Solve complex customer issues using methodical troubleshooting based on expert knowledge of SAP applications functionality and technology Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high-quality customer experience Ability to configure, present and discuss best practices and functionalities of the SAP FI Skills Knowledge of Brazil localization tax and regulatory requirements, such as SPED fiscal, SPED contrail, SPED contribuições, SPED Reinf Knowledge of financial banking processes, such as bank electronic interface and PIX Knowledge on new Brazil tax reform topics, such as IBS, CBS and be up to date with upcoming demands, like Split payments Be able to interpret legal requirements and convert them to system/business solutions Develop or work with a developer to deliver application break fixes for critical product defects Provide hands-on assistance using proprietary tools in a test environment or via remote client connectivity Collaborate with team members in a virtual team environment to extend field experience to different client situations Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience Additional Duties and Responsibilities Other job-related duties and responsibilities may be assigned from time to time based on progression and nature of opportunities Qualifications Superb trouble-shooting skills and tenacity in problem solving Passionate focus on customer support and the ability to build long term, successful working relationships with clients Strong knowledge of key application functionality, tables and relationships Excellent interpersonal, presentation and communication skills – verbal & written Attention to detail and the ability to learn quickly Extreme focus on client satisfaction Demonstrated ability to work independently and as part of a team Ability to work calmly and professionally in high pressure situations The ability to work remotely from a home-based office in a virtual environment The best candidates will have extensive knowledge of multiple SAP modules across releases (4.x, ECC, S/4) Experience with localizations and global implementations would be an advantage Fluent English is preferred Experience 10+ years relevant SAP experience particularly with SAP FI Skills A track record of successful roles in SAP implementations, roll-outs or application support Relevant working knowledge and understanding of supporting business processes Analytical, logical problem resolution skills Demonstrable history solving complex problems across multiple modules Education Bachelor’s degree in computer science, Accounting or financial background, or equivalent experience Location Remote, Brazil Language Fluent Portuguese and English. Spanish as a plus. Why Rimini Street? We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. This is a fast-paced environment with opportunities to grow and make an impact. Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr