Analista de Field Services

4 semanas atrás

Belo Horizonte, Brasil ARION Tempo inteiro
Venha fazer parte do Grupo ARION
Estamos dedicados a impulsionar a inovação por meio de tecnologia de ponta, sempre mirando para o futuro. Na ARION, nosso horizonte é grandioso Se você é apaixonado por tecnologia e busca fazer parte de uma equipe dinâmica, se inscreva em nosso processo seletivo.
**O que você fará neste cargo**:
- Verificação da fila de chamados de Field Services
- Atendimento local e remoto aos chamados, dentro do SLA
- Contato direto com os clientes
- Instalação e reparos de hardware e software de equipamentos e dispositivos de informática
- Vistorias e testes para manutenção preventiva
- Reporte do status dos atendimentos a Central de Serviços, comunicando o fechamento de chamados
- Realizar inventário dos equipamentos de TI e Telecomunicações
- Manter e organizar salas técnicas
- Realizar testes em câmeras offline para restabelecer o serviço
- Realizar passagem de cabeamento e ativação do serviço
**E o que você precisa para participar**:
- Ensino Médio Completo + Cursos na área
- Conhecimento em Telecomunicações
- Conhecimento em Microinformática - Hardware e Software
- Conhecimento em cabo UTP, cabeamento estruturado e par metálico
- Experiência na área de Telecomunicações e no atendimento ao cliente.
**O que será considerado um diferencial**:
- Conhecimento em câmeras físicas
Nosso processo seletivo ocorrerá de maneira online, por meio de entrevistas com o Recursos Humanos e entrevistas técnicas. Venha fazer parte do nosso time
**Escolaridade Mínima**: Ensino Médio (2º Grau)

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