Data & Insights Analyst
1 semana atrás
We are the Operations Performance team, centralizing Customer Service, Onboarding, and Customer Success across Brazil and all Americas. We turn complex operational data into decisive actions, unifying KPIs and scaling insights that improve efficiency, reduce costs, reduce revenue churn and elevate customer experience. You will play a key role in turning data into actionable business insights, helping define and enhance how the Operations team's performance is measured and optimized. What you’ll do Support the domains of Customer Service, Onboarding and Customer Success with actionable insights and KPI tracking. Develop and align Merchant Operations strategy with data-driven recommendations. Prioritise and manage demands from BR Operations stakeholders and lead OKR design for BR Ops, BR CX, and BR BizOps. Build clear dashboards, KPIs, and metrics, while working with Global Operations teams to define standardized KPIs You’ll be great for this role if You have strong SQL, solid ETL/ELT experience, and excellent analytics and visualisation skills (preferably Tableau or Power BI). You have proven KPI creation experience, strong data manipulation, and good Excel proficiency. You have advanced English and communicate confidently with global teams. You are pragmatic, customer-oriented, and handle shifting priorities while solving problems analytically. You are self‑motivated, focused on long‑term solutions, and a continuous learner. Nice to have Customer Experience, Operations background, or Revenue Management. Experience with DBT. Experience with Python programming. Why you should join SumUp Opportunity to work with a truly global, multicultural team from our dynamic São Paulo hub in the heart of the city. This involves an office‑first setup Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
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Data & Insights Analyst
Há 7 dias
São Paulo, Brasil SumUp Tempo inteiroOverview Join to apply for the Data & Insights Analyst role at SumUp . Team Description We are the Operations Performance team, centralizing Customer Service, Onboarding, and Customer Success across Brazil and all Americas. We turn complex operational data into decisive actions, unifying KPIs and scaling insights that improve efficiency, reduce costs, reduce...
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Data Analyst
3 semanas atrás
São Paulo, Brasil Onebridge Tempo inteiroOnebridge, a Marlabs Company, is an AI and data analytics consulting firm that strives to improve outcomes for the people we serve through data and technology. We have served some of the largest healthcare, life sciences, manufacturing, financial services, and government entities in the U.S. since 2005. We have an exciting opportunity for a highly skilled...
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Data Analyst – FP&A
2 semanas atrás
São Paulo, Brasil CloudWalk, Inc. Tempo inteiroData Analyst – FP&A & Strategic Insights About CloudWalk: We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments. With millions of happy customers and a hunger for innovation, we\u2019re expanding our neural network - literally and metaphorically. We\u2019re looking for a Data...
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CRM Data Analyst
3 semanas atrás
São Paulo, Brasil 99 Tempo inteiroJoin to apply for the CRM Data Analyst role at 99 Join to apply for the CRM Data Analyst role at 99 Team Overview We're looking for a highly skilled and analytical CRM Data Analyst to join our team. This person will be responsible for supporting the design and execution of lifecycle journeys and communication strategies that support the growth of our...
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Data Analyst, Operation Insights
Há 3 dias
Sao Paulo, Brasil LTK Brazil Tempo inteiroA missão da LTK é empoderar criadores de conteúdo para que consigam atingir sucesso econômico. Temos um grande desafio pela frente e procuramos pessoas que queiram criar, inovar, disruptar e ajudar a desenvolver uma nova indústria para compor o nosso time. Os membros do nosso time são encorajados a inovar constantemente, criando valor para o nosso...
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Data & Insights Analyst
2 semanas atrás
São Paulo, Brasil SumUp Tempo inteiroTeam description We are the Operations Performance team, centralizing Customer Service, Onboarding, and Customer Success across Brazil and all Americas. We turn complex operational data into decisive actions, unifying KPIs and scaling insights that improve efficiency, reduce costs, reduce revenue churn and elevate customer experience. You will play a key...
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Data Analyst – FP&A
Há 7 dias
São Paulo, Brasil CloudWalk Tempo inteiroAbout CloudWalk: We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments. With millions of happy customers and a hunger for innovation, we're now expanding our neural network - literally and metaphorically.We’re looking for a Data Analyst to join our FP&A team , supporting...
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Data Analyst
2 semanas atrás
São Paulo, Brasil Saude Data Tempo inteiroTips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall. Maintaining high standards of DATA QUALITY, ACCURACY, AND COMPLETENESS , with a strong focus on productivity and timeliness. Updating and managing data within the organization’s proprietary platforms, ensuring alignment with...
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Data Insights Analyst Brazil
1 semana atrás
São Paulo, Brasil Collinson Tempo inteiroOverviewCollinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in...
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Data Insights Analyst Brazil
1 semana atrás
São Paulo, Brasil Collinson Tempo inteiroOverview Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in...