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Medical Virtual Assistant

3 meses atrás


Brasília, Brasil Go Lean Health Tempo inteiro

Job Description:

The Medical Virtual Assistant is responsible for the delivery of services or projects contracted by the Client. Services or projects include the following:

  • Scheduling - Manage the practice calendar by scheduling appointments in advance and sending appointment reminders to patients with upcoming visits.
  • Records Management - Tracking and recording all information for each patient is necessary to create an accurate medical history for future diagnoses.
  • General patient inquiries - Clearing emails and handling administration-related inquiries, such as payments, facilitating referrals, or transcribing documents.
  • Insurance Processing - Conduct pre-authorization of inquiries with insurance or medical aids and complete claims paperwork.

Requirements:

  • Must be a Superstar VA Medical Assistant working remotely.
  • Proficient in MS Office; Google Suite, RingCentral, or any VOIP system.
  • Medical background preferred.
  • BPO or similar experience preferred.
  • Very strong verbal and written communication skills.
  • Analytical, organized, and systematic.
  • Process-oriented and able to follow strict deadlines.
  • Able to work with minimal supervision.
  • Must be a good team player.

Only shortlisted candidates will be contacted.

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