Chief Experience Officer
3 semanas atrás
Principais ResponsabilidadesLiderar a definição e implementação da estratégia de experiência do cliente, assegurando alinhamento com os objetivos organizacionais; Integrar times de suporte, vendas, CS e CX, implementando playbooks e frameworks de escala (onboarding, QBRs, success plans e advocacy programs); Mapear e redesenhar jornadas de clientes, aplicando métricas e indicadores para medir engajamento, retenção e satisfação; Garantir consistência no atendimento, desenvolvendo processos e ferramentas que sustentem a escalabilidade da operação; Acompanhar indicadores estratégicos de engajamento e retenção, como NPS, CSAT e CES, conectando-os ao planejamento de receita recorrente; Desenvolver iniciativas de Customer Success Digital/Tech Touch para garantir escalabilidade da base de clientes; Atuar de forma consultiva junto ao board, representando a voz do cliente e influenciando decisões estratégicas para suportar crescimento sustentável. RequisitosExperiência consolidada em posição de liderança em empresas de tecnologia, preferencialmente em scale ups de SaaS B2B; Vivência no relacionamento e integração de áreas como suporte, vendas, Customer Success e Customer Experience; Histórico comprovado em desenho de jornadas de clientes e implementação de indicadores de performance em CX/CS; Disponibilidade para residir na grande Porto Alegre. #J-18808-Ljbffr
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Chief Officer
Há 2 dias
Rio de Janeiro, Brasil OSM Thome Tempo inteiroJob Overview We are searching for experienced professionals to fill various roles, including Chief Operating Officer, Chief Technology Officer, and Chief Officer positions. Chief Operating Officer We are searching for a seasoned, strategic, commercial, and hands-on COO to lead and shape our go-to-market strategy for novel mineral-based carbon removal...
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Chief Officer
Há 2 dias
Rio de Janeiro, Brasil OSM Thome Tempo inteiroJob OverviewWe are searching for experienced professionals to fill various roles, including Chief Operating Officer, Chief Technology Officer, and Chief Officer positions. Chief Operating OfficerWe are searching for a seasoned, strategic, commercial, and hands-on COO to lead and shape our go-to-market strategy for novel mineral-based carbon removal products...
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Chief Officer
1 semana atrás
Rio de Janeiro, Rio de Janeiro, Brasil OSM Thome Tempo inteiro R$90.000 - R$120.000 por anoEmbark on an exciting maritime career with OSM Thome as a Chief Officer onboard our Offshore Support Vessel operating in Brazil. We seek experienced professionals to join us on the frontline of seafaring excellence.Key Responsibilities:Assist the Master in overall vessel operation and management.Oversee deck operations, cargo and ballast handling, and...
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Chief Medical Officer
4 semanas atrás
Rio de Janeiro, Brasil Inside Higher Ed Tempo inteiroChief Medical Officer The Chief Medical Officer (CMO) serves as the senior clinical leader, overseeing the quality and delivery of medical care, ensuring compliance with regulatory standards, and guiding strategic clinical initiatives. Key responsibilities include managing the hospital's medical services, contributing to the institution's strategic success,...
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Chief Executive Officer
Há 7 dias
Vitória Brasil Hartmann Young Tempo inteiroHartmann Young is proud to be partnered with a leading dietary supplement manufacturer serving both domestic and international markets across South America.The company is recognised for its strong scientific foundation, advanced manufacturing capabilities, and commitment to innovation in nutritional products.With a diversified customer base spanning consumer...
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Chief Officer
Há 5 dias
Rio de Janeiro, Brasil OSM Thome Tempo inteiroJoin our team as a Chief Officer on a Special Purpose Vessel operating offshore in Brazil. We are seeking an experienced maritime professional to ensure the safe and efficient operation of the vessel. - **T&C**: - Joining: 16 June - First trip 5 weeks, later 4 wks on/off - USD 14764 / month - **Special Requirements**: - Offshore loading phase 3 Spread...
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2nd Officer
2 semanas atrás
Rio de Janeiro, Brasil OSM Thome Tempo inteiroJoin the maritime adventure with OSM Thome as a 2nd Officer onboard our PSV in Brazil. We are looking for dedicated professionals ready to take on responsibilities in offshore operations. - Assisting the Chief Officer in navigational duties. - Overseeing safety protocols and emergency preparedness. - Managing deck operations and cargo handling. - Maintaining...
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2nd Officer
Há 3 dias
Rio de Janeiro, Brasil OSM Thome Tempo inteiroWe are looking for an experienced 2nd Officer (2/O) to join our team aboard an Offshore Support Vessel in Brazil. This is an excellent opportunity to enhance your seafaring career with an industry leader, OSM Thome. - Assist the Chief Officer with navigational duties and watchkeeping. - Ensure safety procedures and protocols are adhered to at all times. -...
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3rd Officer
2 semanas atrás
Rio de Janeiro, Brasil OSM Thome Tempo inteiroJoin our team as a 3rd Officer on an Offshore PSV vessel under the Marshall Islands flag. We are seeking a dedicated individual with at least 1 year of experience to join us in Brazil, with the joining port in Indonesia. Key Responsibilities: - Assist in navigational watch duties and ensure the safe operation of the vessel - Support the Chief Officer in...
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Chief Operating Officer
3 semanas atrás
Rio de Janeiro, Brasil InPlanet Tempo inteiroJoin to apply for the Chief Operating Officer (COO) role at InPlanet Join to apply for the Chief Operating Officer (COO) role at InPlanet Get AI-powered advice on this job and more exclusive features. Direct message the job poster from InPlanet About InPlanet InPlanet is a mission-driven, remote-first ClimateTech startup headquartered between Germany Brazil...