Chief Experience Officer
Há 2 dias
Principais ResponsabilidadesLiderar a definição e implementação da estratégia de experiência do cliente, assegurando alinhamento com os objetivos organizacionais; Integrar times de suporte, vendas, CS e CX, implementando playbooks e frameworks de escala (onboarding, QBRs, success plans e advocacy programs); Mapear e redesenhar jornadas de clientes, aplicando métricas e indicadores para medir engajamento, retenção e satisfação; Garantir consistência no atendimento, desenvolvendo processos e ferramentas que sustentem a escalabilidade da operação; Acompanhar indicadores estratégicos de engajamento e retenção, como NPS, CSAT e CES, conectando-os ao planejamento de receita recorrente; Desenvolver iniciativas de Customer Success Digital/Tech Touch para garantir escalabilidade da base de clientes; Atuar de forma consultiva junto ao board, representando a voz do cliente e influenciando decisões estratégicas para suportar crescimento sustentável. RequisitosExperiência consolidada em posição de liderança em empresas de tecnologia, preferencialmente em scale ups de SaaS B2B; Vivência no relacionamento e integração de áreas como suporte, vendas, Customer Success e Customer Experience; Histórico comprovado em desenho de jornadas de clientes e implementação de indicadores de performance em CX/CS; Disponibilidade para residir na grande Porto Alegre. #J-18808-Ljbffr
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Chief Officer
2 semanas atrás
Rio de Janeiro, Brasil OSM Thome Tempo inteiroJob Overview We are searching for experienced professionals to fill various roles, including Chief Operating Officer, Chief Technology Officer, and Chief Officer positions. Chief Operating Officer We are searching for a seasoned, strategic, commercial, and hands-on COO to lead and shape our go-to-market strategy for novel mineral-based carbon removal...
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Chief Officer
2 semanas atrás
Rio de Janeiro, Brasil OSM Thome Tempo inteiroJob OverviewWe are searching for experienced professionals to fill various roles, including Chief Operating Officer, Chief Technology Officer, and Chief Officer positions. Chief Operating OfficerWe are searching for a seasoned, strategic, commercial, and hands-on COO to lead and shape our go-to-market strategy for novel mineral-based carbon removal products...
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Chief Officer
1 semana atrás
Rio de Janeiro, Rio de Janeiro, Brasil OSM Thome Tempo inteiro R$90.000 - R$120.000 por anoEmbark on an exciting maritime career with OSM Thome as a Chief Officer onboard our Offshore Support Vessel operating in Brazil. We seek experienced professionals to join us on the frontline of seafaring excellence.Key Responsibilities:Assist the Master in overall vessel operation and management.Oversee deck operations, cargo and ballast handling, and...
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Chief Experience Officer
2 semanas atrás
Região Geográfica Imediata de Vitória, Brasil Evermonte Executive & Board Search Tempo inteiroPrincipais Responsabilidades Liderar a definição e implementação da estratégia de experiência do cliente, assegurando alinhamento com os objetivos organizacionais; Integrar times de suporte, vendas, CS e CX, implementando playbooks e frameworks de escala (onboarding, QBRs, success plans e advocacy programs); Mapear e redesenhar jornadas de clientes,...
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Chief Medical Officer
Há 6 dias
Rio de Janeiro, Brasil Inside Higher Ed Tempo inteiroChief Medical Officer The Chief Medical Officer (CMO) serves as the senior clinical leader, overseeing the quality and delivery of medical care, ensuring compliance with regulatory standards, and guiding strategic clinical initiatives. Key responsibilities include managing the hospital's medical services, contributing to the institution's strategic success,...
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Chief Officer
Há 4 dias
Rio de Janeiro, Brasil OSM Thome Tempo inteiroJoin OSM Thome as a Chief Officer onboard our Offshore PSV in Brazil. **Key Responsibilities**: - Ensure vessel safety and security - Manage deck operations - Supervise cargo and ballast operations - Assist the Master in navigational duties - Maintain compliance with regulations **Requirements**: - Valid Chief Officer license - Previous experience on PSV...
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Chief Officer
Há 4 dias
Rio de Janeiro, Brasil OSM Thome Tempo inteiro**Join our crew as a Chief Officer on an Offshore - PSV vessel in Brazil!** **Key Responsibilities**: - Oversee deck operations and ensure safety protocols. - Assist the Master in navigation and ship handling. - Manage cargo operations and maintain records. - Conduct safety drills and emergency preparedness. **Requirements**: - Valid COC for Chief Officer. -...
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Chief Medical Officer
2 semanas atrás
Rio De Janeiro, Brasil Inside Higher Ed Tempo inteiroOverviewJoin to apply for the Chief Medical Officer role at Inside Higher Ed.1 day ago Be among the first 25 applicantsJoin to apply for the Chief Medical Officer role at Inside Higher Ed.The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for...
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Chief Medical Officer
1 semana atrás
Rio De Janeiro, Brasil Inside Higher Ed Tempo inteiroChief Medical OfficerThe Chief Medical Officer (CMO) serves as the senior clinical leader, overseeing the quality and delivery of medical care, ensuring compliance with regulatory standards, and guiding strategic clinical initiatives. Key responsibilities include managing the hospital's medical services, contributing to the institution's strategic success,...
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Chief Officer Shuttle Tanker
Há 6 dias
Rio de Janeiro, Brasil Shuttle Tanker Tempo inteiroIf you are a Brazilian Chief Officer and want to work on a ship with a 100% Brazilian crew, this is your great opportunity. **Requirements**: Have all STCW certificates up to date Proactive Leadership Experience in Tanker shuttle is a plus Scale: 42x42