Cloud Security Analyst

4 semanas atrás

São Paulo, São Paulo, Brasil Tenchi Security Tempo inteiro

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Tenchi is a Cyber Security company that is building innovative technology focused on Third-Party Cyber Risk Management for businesses. Founded by serial entrepreneurs and backed by a solid group of Institutional Investors , we seek to disrupt this rapidly growing industry. Our company is 100% remote and our team is spread across the globe , including Brazil, US, Canada, Argentina, and Spain . We strive to get the best professionals in the field so our team can build an amazing product focused on our client's needs.
Technology and Security , especially Cloud Security , are what define our products and DNA . We seek people with a passion for what they do and who believe that Security is essential to everything. We hire people of all kinds from diverse backgrounds. What unites them is passion .
What will you do?

  • Help Tenchi clients understand our product features and best practices for reducing cyber risk in cloud environments, ensuring the successful adoption of our product integrated into the client's third-party risk management process
  • Perform routine operations to meet our clients' requests, generating insights to guide future automation of these operations
  • Diagnose product-related issues and work with the technical support and engineering teams to resolve client issues efficiently
  • Monitor the health of client environments and collaborate with them to drive product adoption
  • Work with the product team by providing customer feedback and offering insights for product improvements and enhancements
  • Proactively engage with clients to identify their needs, concerns, and areas for improvement, assisting them in achieving their cybersecurity objectives
  • Track and report key metrics such as client satisfaction, product usage, and retention
  • Assist in the creation and maintenance of client-facing resources, such as FAQs, product documentation, and best practice guides
  • Experience with Python programming and task automation is a plus
  • Experience building and maintaining QuickSight, PowerBI, and other analytics dashboards is a plus
Requirements
What do you need to know?
  • Bachelor's degree in Technology or Information Security
  • Ability and interest in working consultatively, focusing on providing continuous services to clients
  • Strong communication skills, both oral and written, are essential
  • Experience with Cloud Security, programming, analytics, and information security tools such as CSPM, CWPP, security scoring, GRC, vulnerability scanning are pluses
  • Advanced English is a mandatory requirement
  • Spanish is a plus
Benefits
  • We are confident that you will have the opportunity to work with bleeding-edge technologies in a nice environment where everyone strives to grow and learn
  • We invest in our people in many ways, including on-the-job training and exceptional development tools. We encourage scientific publications, conference,and workshop participation, in our fields of expertise
  • We offer an attractive compensation package with the opportunity to work from anywhere in the world
Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries IT Services and IT Consulting

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