Production Support Engineer

3 semanas atrás

Região Geográfica Intermediária de São Paulo, Brasil Tata Consultancy Services Tempo inteiro

1 day ago Be among the first 25 applicants

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Direct message the job poster from Tata Consultancy Services

Strategic Hiring Manager | Expertise in Sourcing Top Talent & Streamlining Hiring Processes for Maximum Efficiency

Come to one of the biggest IT Services companies in the world Here you can transform your career

Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for Production Support Engineer

In this role you will:

  • Provide technical support, troubleshoot complex issues, and ensure the stability and efficiency of production systems. This role involves working closely with development teams, operations, and stakeholders to drive quick resolution of incidents and proactive problem management.

Ideal if you have:

  • Unix Troubleshooting and Support: Manage system performance through capacity management and log segmentation.
  • Database Management: Work with RDBMS environments like Sybase ASE/IQ, Oracle, or DB2.
  • Incident and Problem Management: Manage incidents, problems, and changes within ITIL framework.

Mandatory:

  • Advanced/fluent English (global team)

Nice to have:

  • Certification in ITIL or relevant frameworks.
  • Exposure to monitoring tools and performance tuning techniques.
  • Experience working in fast-paced, high-pressure production environments.

What do we offer?

  • Health insurance
  • Life insurance
  • Gympass
  • TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates
  • Partnership with SESC
  • Reimbursement of Certifications
  • Free TCS Learning Portal – Online courses and live training
  • International experience opportunity
  • Discount Partnership with Universities and Language Schools
  • Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
  • TCS Gems – Recognition for performance
  • Xcelerate – Free Mentoring Career Platform

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

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