Reverse Logistics Manager, Reverse

Overview The Reverse Logistics (ReLo) Manager ensures compliance of the unified reverse logistics procedure within the transportation network, leverages operational excellence performance for reverse logistics across Brazil's fulfillment centers (FCs), sorting centers (SCs), and delivery stations (DS) with a competitive cost to serve and minimum losses. The Transportation Team is looking for a passionate Reverse Logistics Manager to establish a new Return Center and support reverse logistics capabilities to meet projected business growth. Responsibilities Design and establish reverse logistics operations in Brazil Collaborate with global teams across multiple regions to align processes Develop and implement innovative solutions for this emerging area Partner with transportation teams to resolve network bottlenecks and maintain performance standards Enhance compliance with Reverse Standard Operating Procedures (SOPs) by defining action plans, creating compliance mechanisms, and implementing data-driven process improvements across all facilities Lead cross-regional collaboration by aligning processes with global teams, standardizing operational procedures, and sharing best practices across regions Develop reverse logistics solutions by identifying improvement opportunities, designing innovative operational models, and implementing new technologies and systems Manage transportation partnerships by resolving network bottlenecks, monitoring performance metrics, and optimizing delivery routes Ensure compliance with SOPs by developing action plans, implementing compliance mechanisms, and monitoring adherence across facilities About the team The Sustainable Transportation & Reverse Operations (STRO) team is a newly established division within Amazon's Transportation organization in Brazil. Our mission is to establish a reverse logistics operations program structure, grouping projects and initiatives that are dispersed within other teams while maintaining our commitment to sustainability and operational excellence. As a growing team, we offer opportunities to shape reverse logistics operations in Brazil, drive sustainable transportation initiatives, collaborate with global teams, and innovate in an emerging field. Our team culture emphasizes innovation, data-driven decision making, cross-functional collaboration, sustainability-focused solutions, and a customer-centric approach. Qualifications Basic Qualifications - Bachelor\'s degree or equivalent- Program or project management experience- Experience defining program requirements and using data and metrics to determine improvements- Experience working cross-functionally with transportation and supply chain teams- Intermediate Excel skills (Pivot Tables, VLOOKUP)- Advanced English Preferred Qualifications - Experience driving end-to-end delivery and communicating results to senior leadership- Experience in stakeholder management across multiple levels- Experience in logistics, building processes, project management, and scheduling Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr