Technical Program Manager
3 semanas atrás
About the Company We’re Search Atlas – a rapidly growing SEO software company and full‑service digital agency. From Fortune 500 companies to Silicon Valley startups, our clients trust us to drive measurable results on Google. Job Summary As a Technical Program Manager at our SaaS company, you will bridge engineering, product, and partner‑facing teams. You’ll manage the full lifecycle of technical tickets, translating partner concerns into actionable engineering work and ensuring timely progress. Responsibilities Monitor, track, and guide the progress of all engineering tickets from intake to resolution. Translate partner technical issues into clearly defined engineering tickets. Act as a liaison between partner‑facing teams and engineering, ensuring context and urgency are preserved. Facilitate prioritization discussions across stakeholders to align work with business and technical needs. Ensure proper tagging, assignment, and grooming of tickets within the tracking system. Provide regular reporting on ticket statuses, blockers, and delivery timelines. Document and refine internal ticket‑handling processes for transparency and efficiency. Requirements 3+ years in a Technical Program Manager role within SaaS. Background in engineering, technical support, or similar technical roles. Technical comprehension of SaaS architecture and APIs. Project and task tracking using tools such as ClickUp, Jira, or Linear. Clear written and verbal communication skills. Ability to translate partner technical language into engineering‑ready requirements. Attention to detail in tracking and reporting. Strong prioritization and organizational skills. Salary & Benefits $4,500–$6,000 USD per month (dependent on location and experience). 15 days paid time off + Christmas Day + New Year’s Day paid off. Recruitment Process Step 1: Initial screening call with the recruitment team. Step 2: Assessment (if applicable). Step 3: Final interview with the hiring manager. Step 4: Offer extended. Remote Work Fully remote – work from anywhere. Preferred time zone: EST or CST. Life at Search Atlas We foster a healthy work‑life balance, innovation, and a collaborative, inclusive culture. We host monthly virtual game days and events, and the team enjoys the flexibility to contribute to charity initiatives of their choice. Remote work means you stay connected and supported. Core Values Collaborative & Engaged – a tight‑knit team that supports one another and shares knowledge. Excellence Driven – always raising the bar for quality and results. Self‑Starter Mentality – initiative and problem‑solving independently. Innovative – embrace change, experiment, and think outside the box. Student Mentality – learn from mistakes and evolve continuously. Awards & Recognition Inc. & 2022) – Fastest Growing Companies in America. Nevada’s Top Workplaces – #1 Small Business, Best New Ideas. Best Start‑Up Agency (U.S. Search Awards). Top B2B Companies (Clutch). Inc.’s On The Rise and Best Places to Work (Inc. Magazine). Great Place to Work Certified. #J-18808-Ljbffr
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Senior Technical Program Manager
2 semanas atrás
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Sr. Technical Program Manager
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Technical Program Manager Ii
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Senior Technical Program Manager
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São Paulo, Brasil WEX Tempo inteiroJoin to apply for the Senior Technical Program Manager role at WEX . WEX is a global commerce platform helping businesses overcome operational complexities through solutions in fleet management, employee benefits, and streamlined payments. We are committed to fostering innovation and driving a culture of excellence within WEX Technology. The Senior Manager...
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Senior Technical Program Manager
1 semana atrás
São Paulo, Brasil WEX Tempo inteiroJoin to apply for the Senior Technical Program Manager role at WEX . WEX is a global commerce platform helping businesses overcome operational complexities through solutions in fleet management, employee benefits, and streamlined payments. We are committed to fostering innovation and driving a culture of excellence within WEX Technology. The Senior Manager...
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Sr. Technical Program Manager
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Sr. Technical Program Manager
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