Sales Operations Analyst

Contract: Permanent Full Time (CLT) Work Hours: 42h/week - availability to overlap with Lisbon business hours, from 07am – 8am to 16pm – 17pm PLEASE ATTACH YOUR CV IN ENGLISH People with disabilities are welcome at Cyncly About us Cyncly is a leading global provider of specialized visualization, sales, manufacturing and content software and solutions for the retail, design and manufacturing industries. Cyncly was created to unite Compusoft, 2020 Technologies and their affiliate companies after their merger in 2021. The Company brings together more than 35 years of industry experience to provide a connected platform of configure, price, quote (CPQ) software, online space planning, computer-aided design (CAD) applications, business process management, manufacturing execution systems and enterprise resource planning (ERP). Cyncly serves more than 70,000 customers across 100 countries, with operations in North America, Europe, South America, Asia Pacific, and Africa. At Cyncly, we are committed to fostering an increasingly diverse and inclusive environment where all voices are valued and celebrated. We prioritize representation from minority groups. We recognize that our unique approach and success stem from the wealth of perspectives brought by our diverse teams. About the role We are looking for a motivated and detail-oriented professional to join our Revenue Operations team. The ideal candidate will have some experience indata processing and sales commission calculations, with a strong interest in developing their analytical skills in a high-growth B2B environment. The candidate should be eager to learn, comfortable working with data, and able to communicate findings in a structured way. Collaboration and adaptability will be essential, as they will work closely with cross-functional teams to support decision-making and to help shape and document compensation policies and practices. Main responsibilities Support the global revenue organization in general, and on topics ofcompensation and commissionsin general Drive continuous improvement to achieve and maintain operational excellence for the Revenue Organization Ensure all business-critical data is captured and workflows/automation are efficient Develop insights, present findings, and make educated recommendations Generate performance dashboards that encompass key metrics to be reviewed with senior Sales leadership Bring creative solutions to a broad range of operational challenges Use advanced technology tools to drive business intelligence and continuous improvement. Perform analysis on quota-to-OTE ratios, attainment distributions, and performance vs. compensation paid, providing insights into efficiency and fairness of compensation outcomes. Handle incoming requests from Sales related to quota allocation, attainment tracking, and compensation questions, ensuring timely and consistent responses. Contribute to the creation and maintenance of compensation governance documentation, including policy guidelines, plan mechanics, and quota-setting approaches. Support the development of performance narratives that connect compensation outcomes with business results, to improve clarity and alignment with leadership. Required skills and competencies Advanced English (C1+). Excellent communication, writing, listening and reading skills. Proficiency in Excel. Experience in sales / revenue operations, specifically commissions. Experience developing compensation plans and incentive schemes and partnering with cross functional stakeholder groups. Experience in pipeline reporting, including data processing, outcome delivery, and impact analysis presentation. Experience working through ambiguity to provide practical solutions in a fast-paced environment. Exposure to compensation governance, quota-setting processes, or policy documentation preferred. Nice to have: Analytical background (degree in a STEM field or Finance/Economics); Knowledge of advanced analytics tools Python, R, PowerBI, etc. What we can offer you at Cyncly National Medical Health Plan (Unimed); National Dental Assistance (Unimed); Maternity & Paternity extension leave; Life Insurance; Meal/ Restaurant allowance (Alelo Tudo); Home office allowance (if applicable); Education Platforms and training funding; Gympass, Zenklub (Health app) and Guapeco (Pet Plan); Annual Profit Sharing Program; DayOff as a birthday gift; Agreement with pharmacies, restaurants and theaters. Working for us At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills - and we thrive when we work together with openness, trust, and respect. Here, you’ll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You’ll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth. We celebrate the different ways people contribute and encourage everyone - from every background - to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together. If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in - come join us. #J-18808-Ljbffr