Store Manager I 45hr

2 semanas atrás

Natal, Rio Grande do Norte, Brasil TFG Limited Tempo inteiro
Store Manager I 45hr - Exact - Volkrust - Kwazulu-Natal

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Job Description

Responsibilities:

  • Driving turnover to ensure the achievement of targets
  • Controlling expenses
  • Managing stock losses to ensure shrinkage is in line with the Company standard
  • People management, including recruitment, development of staff, employee relations, performance management
  • Executing in-store merchandising strategy and standards
  • Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Qualifications & Experience:

  • A Matric certificate
  • Minimum 3 years retail experience with at least 1 year in store leadership

Skills:

  • Builds Customer Loyalty
  • Customer Service Delivery
  • Customer Value Management
  • Customer-Focused Approach
  • Effectively Presents Solutions
  • Knows the Buying Influences
  • Leverages Digital Communications with Customers
  • Manages Resistance
  • Managing the Sales Process
  • Negotiation & Selling
  • Policy & Procedures
  • Strategic Sales Planning
  • Leadership

Behaviors:

  • Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
  • Builds Networks - establishes and nurtures internal and external relationships to create mutually beneficial partnerships
  • Customer Focus - understands, anticipates, and meets customer needs and expectations
  • Directs work - effectively plans, organises, and directs activities to achieve desired outcomes
  • Drives Engagement - inspires, motivates, and empowers individuals to go above and beyond for the team and organisation
  • Ensures Accountability - takes responsibility and holds others accountable for performance targets
  • Optimizes Work Processes - assesses and improves work efficiency, effectiveness, and quality
  • Values differences - respects and appreciates diverse perspectives

Note: Internal applicants should ensure their line manager is aware of their application. Preference will be given to candidates from designated groups as per the Employment Equity Act.

About Us

TFG is a diversified retail portfolio of 34 brands that inspire customers to live their best lives. We aim to create remarkable omnichannel experiences and provide growth opportunities. Join us and be part of a purpose-led business making an industry-wide impact.

About the Team

Exact offers value-driven essentials and trend-appropriate fashion for the whole family.

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