Desktop Support Engineer Natal

2 semanas atrás

Natal, Brasil Boardroom Appointments Tempo inteiro
About the job Desktop Support Engineer Natal

Contract position

  • Bachelors degree in computer science or related field required
  • 5 years Desktop support experience
  • Own, reliable vehicle
  • Good communicator as there are several stakeholders to engage with (onsite store store, Team Leader, IT vendor, IT team)
  • Excellent troubleshooting Must have worked on at least two mobile platforms: Android, iOS and/or Windows Phone
  • Strong technical skills with hands-on experience configuring, maintaining, troubleshooting, repairing and testing software applications

Responsibilities:

  • Perform asset audit and stock count
  • Troubleshoot computer issues related to printing of store and credit cards
  • Diagnose issues related to signature pads
  • Assists and communicates with customers regarding issues related to their computer or network equipment
  • Provides technical support, diagnosis, and repair for computers, office equipment, printers, and electronic storage devices
  • Fix and solves problems with computers running Microsoft Windows XP/Vista/7 operating systems, including support for Internet Explorer, Outlook Express, Windows Mail, various applications, software, drivers, and system settings
  • May troubleshoot, install, and configure software on workstations, such as Adobe Photoshop, Microsoft Office, Quicken, and other popular programs
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