Data Analyst

3 semanas atrás

São Bernardo do Campo, Brasil Allianz Partners Tempo inteiro

Overview

Data Analyst - Business Intelligence within the Performance Management team within Operations, responsible for providing an accurate and comprehensive visibility of Operations performance to business owners, including Activity , Quality and Productivity indicators. This role will enable all stakeholders to make better and quicker decisions, thereby improving the Operations performance as well as employee engagement. This role reports to the Manager of Business Intelligence .

Key Responsibilities
  • Identify, collect and analyse the needs in terms of KPIs and dashboards required by the business stakeholders; including call center leaders, management as well as other functions and headquarter.
  • Develop a framework to methodically and qualitatively collect/store raw data from different sources, transform it into agreed-upon KPIs, and display them into comprehensive regular dashboards at different frequencies (daily to monthly) and levels of granularity (individual to department).
  • Monitor and analyse performance trends or patterns and proactively deliver alerts and actionable insights to relevant decision-makers.
  • Work closely with the headquarter team to ensure a successful local implementation of the global business intelligence tool (Microstrategy-based).
  • Support business owners in preparing performance review presentations and act as a point of contact for the Headquarter to provide additional / ad-hoc KPI and analysis under agreed deadlines.
  • Document the business intelligence operating procedure, to be continuously updated/improved based on process evolutions and feedback from internal customers.
  • Collaborate and share best practices with team members, and undertake any additional task as required by the hierarchy.
Key Requirements / Skills
  • College degree in Computer Science, Engineering, Mathematics/Applied Statistics, Finance or a related field.
  • Experience as a data analyst/scientist/engineer in a customer-focused and performance-driven organization.
  • Advanced Excel / VBA and analytical skills. Experience in using query languages such as SQL.
  • Good command of English and Spanish.
  • Team player and integrity. Self-starter with growth mindset and “make it happen” attitude.
  • Experience with BI tools such as Microstrategy, Tableau, Power BI, Business Objects, Cognos, Qlikview, Klipfolio, etc.
  • Knowledge of programming languages such as Python, R, JavaScript, C#/C/C++, etc.
  • Previous experience in business intelligence consultancy and/or BPO industry.
  • Advanced PowerPoint skills.
Company

Allianz Partners | We are Allianz Group, a global insurance and asset management company. We are committed to equal opportunity and an inclusive workforce. We welcome applications regardless of ethnicity, age, gender, nationality, religion, disability or sexual orientation.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Financial Services and Insurance
#J-18808-Ljbffr

  • Senior Data Analyst

    2 semanas atrás

    São Bernardo do Campo, Brasil EPAM Systems Tempo inteiro

    Overview 3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. We are looking for an experienced Senior Data Analyst to join our team and play a central role in enabling data-driven decisions across the organization. In this position, you will work with cross-functional teams to evaluate complex datasets,...

  • Strategic Data Analyst

    Há 7 dias

    São Bernardo do Campo, Brasil Bebeedata Tempo inteiro

    Business Intelligence Professional">Expand your career through our comprehensive training program and collaborative work environment.We are seeking a Business Analyst (Power BI) who wants to develop their skills.In this role, you will create interactive dashboards and reports using Power BI, extract data, transform and load it, and work with technical and...

  • Data Analyst

    Há 6 dias

    São Bernardo do Campo, Brasil Awp Service Brazil Ltda Tempo inteiro

    Data analystManagement and the headquarter, providing multiple career advancement opportunities, in Italy and abroad Job Purpose/ RoleAs part of the Performance Management team within Operations, the "Data Analyst - Business Intelligence" is responsible for providing an accurate and comprehensive visibility of Operations performance to business owners,...

  • Data Storyteller And Business Analyst

    Há 5 dias

    São Bernardo do Campo, Brasil Bebeebusinessanalyst Tempo inteiro

    Unlocking Insights with Data StorytellingWe're seeking a skilled Data Storyteller and Business Analyst to join our team.As a Power BI expert, you'll be responsible for crafting compelling data stories that drive business outcomes.In this role, you'll work closely with cross-functional teams to design and implement data-driven solutions.Your expertise in...

  • Data Analyst

    Há 2 dias

    Índio do Brasil GeorgiaTEK Systems Inc. Tempo inteiro

    Job Title: Data Analyst Location: Remote (Brazil)About the Role: We are seeking a detail-oriented and analytical Data Analyst to join our remote team in Brazil. The ideal candidate will transform raw data into actionable insights, support data-driven decision-making, and collaborate with cross-functional teams to improve business...

  • Data Analyst

    Há 3 dias

    São Paulo, Brasil Onebridge Tempo inteiro

    Onebridge, a Marlabs Company, is an AI and data analytics consulting firm that strives to improve outcomes for the people we serve through data and technology. We have served some of the largest healthcare, life sciences, manufacturing, financial services, and government entities in the U.S. since 2005. We have an exciting opportunity for a highly skilled...

  • Data Analyst

    Há 16 horas

    Índio do Brasil GeorgiaTEK Systems Inc. Tempo inteiro

    Job Title: Data Analyst Location: Remote (Brazil) About the Role: We are seeking a detail-oriented and analytical Data Analyst to join our remote team in Brazil. The ideal candidate will transform raw data into actionable insights, support data-driven decision-making, and collaborate with cross-functional teams to improve business...

  • Data analyst

    Há 7 dias

    São Bernardo do Campo, São Paulo, Brasil Allianz Insurance Tempo inteiro

    Management and the headquarter, providing multiple career advancement opportunities, in Italy and abroad Job Purpose/ RoleAs part of the Performance Management team within Operations, the "Data Analyst - Business Intelligence" is responsible for providing an accurate and comprehensive visibility of Operations performance to business owners,

  • Data Analyst

    Há 2 dias

    São Bernardo do Campo, São Paulo, Brasil AZGROUPPROD Tempo inteiro R$80.000 - R$120.000 por ano

    Management and the headquarter, providing multiple career advancement opportunities, in Spain and abroad Job Purpose/ RoleAs part of the Performance Management team within Operations, the "Data Analyst - Business Intelligence" is responsible for providing an accurate and comprehensive visibility of Operations performance to business owners, including...

  • Data Analyst

    Há 4 dias

    São Paulo, Brasil Saude Data Tempo inteiro

    Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall. · Maintaining high standards of DATA QUALITY, ACCURACY, AND COMPLETENESS , with a strong focus on productivity and timeliness. · Updating and managing data within the organization's proprietary platforms, ensuring alignment...