Senior Specialist, Product Management
1 dia atrás
Senior Specialist, Product Management - Identity Verification Overview : Lead the Latin American consumer identity‑verification product end‑to‑end, drive GTM, manage P&L, and scale revenue through data, partnerships, and innovative fraud‑reduction features. Responsibilities Define the end‑to‑end LAC identity‑verification construct (person, device, document signals; liveness/biometrics; risk & decisioning; partner data). Build and maintain a biometrics strategy (facial, voice, behavioral, liveness) and scale to new use cases (onboarding, step‑up auth, age verification, passwordless, dispute management). Translate strategy into clear narratives, user stories, and acceptance criteria; iterate with discovery and experimentation. Create LAC‑specific value propositions, pricing, packaging, competitive positioning, and ROI tools; equip Sales/CS with demos, objection handling, and case studies. Partner with Marketing to launch features, produce content, and support field training; establish a VOC loop with banks, fintechs, wallets, and merchants. Own the product P&L: forecast, price, growth, and drive unit economics. Define and track KPIs: approval rates, false‑positive rates, fraud loss avoided, latency, conversion uplift, revenue, and margin. Partner with Compliance to meet KYC/AML requirements and privacy regimes (Brazil LGPD, Mexico/Colombia data rules), while minimizing friction. Work with Data Science to launch signals and scores (document, PII, device, biometrics, behavior) and ensure decision frameworks are measurable, fair, and explainable. Drive authentication cross‑functional alignment for payments (capabilities, step‑up flows, 3DS experiences, risk‑based auth) to protect multi‑rail accounts and transactions at scale. Source and collaborate with the data strategy team on regional data/biometric partners (credit bureaus, registries, telco/device, selfie liveness), vendor evaluations, commercials, and performance SLAs. Lead cross‑functional execution with Engineering, DevOps, Support, and Ops to deliver resilient, low‑latency services and robust SLAs. Qualifications 6–10+ years in product management, 3+ years in identity verification, fraud/risk, authentication, or KYC/KYB within payments/fintech. Proven track record owning a risk/identity solutions product roadmap and launching features that improved conversion and reduced fraud at scale (device/behavioral signals, liveness). Experience with P&L management, value‑based pricing, and partner economics. Deep technical product knowledge and hands‑on experience with signals, scores, and decision frameworks. Strong cross‑functional team management across the Region, Global, Compliance, Engineering, Ops, Sales/CS, and Marketing. Professional proficiency in Spanish and/or Portuguese. English fluency (mandatory). Nice‑to‑have: knowledge of official biometrics and liveness technology, e‑commerce integration, background working with bureaus/regulators or RegTech vendors in LAC, and understanding of LGPD and similar regimes. Equal Opportunity We’re building an identity ecosystem that works for everyone. We welcome candidates from diverse backgrounds and experiences. #J-18808-Ljbffr
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