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Overview The individual will collaborate closely with Infrastructure Architecture and Operations, Security, Development, and Business units’ teams throughout Hybrid Cloud GitOpsPlatform journey to execute on large-scale projects, operationalize technologies, establish technology road maps, and help set standards & processes. This role designs, implements, and manages internal and perimeter networks, including end-to-end networking, load balancing, and firewall automation. The company powers a blockchain-based ecosystem and aims to be the indispensable utility for Web3-enabled businesses and applications. The team maintains high-performance global data infrastructure for customers serving billions of requests daily. Our client is a global remote/hybrid company HQ’d in Miami, Florida. The role focuses on maintaining, troubleshooting, and enhancing the performance and reliability of production systems, with emphasis on complex Web3 technologies. This position requires Web3 expertise, strong technical skills, analytical capability, and collaboration to ensure operational excellence. Hours: 6AM – 2PM EST. Responsibilities Advanced Web3 Support: tackle complex Web3 issues, conduct post-mortems, provide technical direction in customer calls, and lead remediation efforts during incidents. System Monitoring and Analysis: use advanced analytical and dashboard skills (e.g., Grafana, DataDog) to monitor system performance and health. Process and SLA/SLO Management: define, enforce, and ensure the organization meets stringent SLO/SLA objectives, contributing to platform reliability. Hands-On Problem Solving: innovate to solve complex challenges quickly and efficiently, while minimizing technical debt and implementing preventive measures. Collaboration and Support: work closely with the Support L1 team and cross-functional teams to maintain system efficiency. Requirements (Not provided in the excerpt.) #J-18808-Ljbffr


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