Logistics Service Control Specialist

3 semanas atrás


São Paulo, São Paulo, Brasil Keeta Tempo inteiro

Direct message the job poster from Keeta.

  1. Design delivery strategies to ensure delivery experience, including on-time delivery rate, NPS, customer satisfaction, and order fulfillment rate.
  2. Create differentiated rider evaluation plans based on various capacity types and business models to ensure service quality during fulfillment.
  3. Continuously improve rider performance through training, incentives, and control systems to reduce violations.
  4. Monitor and analyze delivery-related data, identify problems.

Basic Requirements:

  1. Advanced English and Portuguese are preferred.
  2. At least 3 years of experience in Logistics apps Operations is desired, and experience in food delivery companies is preferred.
  3. Skilled in data analytics and experience in data-driven decision making;
  4. Experience in logistics service control and rider management is a plus.

Job Highlights

  1. Experience rapid growth, cooperate with a global and diversified team, and have excellent opportunities to deepen your skills and explore innovation.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Product Management and Strategy/Planning
Industries
  • Retail

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Transportation & Logistics Associate Manager

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