[P] Customer Success Manager
Há 5 dias
Customer Success Manager (B2B SaaS | eCommerce Marketing)Remote Latin America | USD $50-70k OTE | Full-time About the Role We're hiring a Customer Success Manager for Maestra.io, an all-in-one marketing platform helping eCommerce brands grow faster with one platform instead of four. This role is hands-on and outcome-focused, managing the full post-sales lifecycle-from onboarding and integrations to marketing campaign setup, analytics, and strategic growth initiatives. You'll work directly with VP/C-level stakeholders, ensuring measurable revenue impact and building long-term partnerships. Success is measured by ARR growth, published client success stories, and optimized marketing performance metrics. Key Responsibilities Manage 1624 eCommerce customer accounts (lower than industry average to ensure quality) Own $300-400k ARR by month 6, growing to $700k+ ARR by year 1 with 5+ published client success stories Onboard and integrate 12 new customers per month, ensuring smooth technical setup and activation Lead client strategy sessions and QBRs with senior stakeholders Set up and optimize marketing initiatives including:- Email and SMS campaigns-Automated flows-Website and mobile personalization-Loyalty programs and product recommendations Design and implement integrations using tools like Zapier, APIs, and event-based triggers Track and optimize KPIs such as conversion rate, retention, average order value (AOV), and email/SMS performance Collaborate with sales, product, and operations to improve workflows and customer outcomes Requirements 3+ years in a client-facing role at a B2B SaaS or MarTech company Strong understanding of eCommerce marketing fundamentals Basic HTML/CSS skills and experience with automation/integration tools (Zapier, APIs, event triggers) Comfortable interpreting and presenting performance metrics and A/B test results Clear, concise communicator with excellent English (C1/C2) Thrives in a transparent, feedback-driven, no-politics environment Preferred Qualifications Experience with platforms such as Klaviyo, Iterable, Braze, Nosto, or Rebuy Compensation & Logistics USD $50-70k/year OTE (base + performance bonuses tied to ARR managed) Remote-first from Latin America Flexible hours with U.S. time zone overlap Unlimited PTO (client policy) Potential access to benefits depending on hiring structure Company Overview Maestra.io is a founder-funded, profitable marketing technology company with 18+ years of experience helping brands grow in multiple markets. We operate lean, avoid unsustainable scaling, and prioritize building a compact team of top performers who drive measurable results. Job description created by latamcent.com , a nearshore staffing agency #J-18808-Ljbffr
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Customer Success Manager
Há 3 dias
São Paulo, São Paulo, Brasil Zudy Tempo inteiro R$60.000 - R$120.000 por anoAre you a results-oriented and motivated customer-oriented sales professional who thrives on building strong connections and driving customer satisfaction? At Jitterbit, we are actively searching for a highly dedicated and enthusiastic Customer Success Manager for the Latam region, to become an integral part of our team. As a Customer Success Manager, you...
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Customer Success Manager
Há 3 dias
São Paulo, São Paulo, Brasil Jitterbit Tempo inteiro R$90.000 - R$120.000 por anoCompany DescriptionJitterbit is a leading data, application, and process workflow automation solution. Rooted in iPaaS and fueled by an ambitious vision, we integrate critical business processes to deliver the experiences and insights needed by enterprises of all sizes to accelerate their digital journey and future proof their business. Simply put, we power...
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Customer Success Manager
Há 5 dias
São Paulo, Brasil Digibee Tempo inteiroJoin to apply for the Customer Success Manager role at Digibee 1 day ago Be among the first 25 applicants Join to apply for the Customer Success Manager role at Digibee Get AI-powered advice on this job and more exclusive features. About DigibeeDigibee is an iPaaS that scales integration workflows while reducing cost and technical debt. Rather than require...
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Customer Success Manager
4 semanas atrás
São Paulo, Brasil Salesforce Tempo inteiroJoin to apply for the Customer Success Manager role at Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate...
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Customer Success Manager
3 semanas atrás
São Paulo, Brasil Digibee Tempo inteiroJoin to apply for the Customer Success Manager role at Digibee 1 day ago Be among the first 25 applicants Join to apply for the Customer Success Manager role at Digibee Get AI-powered advice on this job and more exclusive features. About Digibee Digibee is an iPaaS that scales integration workflows while reducing cost and technical debt. Rather than require...
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Customer Success Manager
Há 3 dias
São Paulo, São Paulo, Brasil Jitterbit Tempo inteiro US$30.000 - US$60.000 por anoCompany Description Jitterbit is a leading data, application, and process workflow automation solution. Rooted in iPaaS and fueled by an ambitious vision, we integrate critical business processes to deliver the experiences and insights needed by enterprises of all sizes to accelerate their digital journey and future proof their business. Simply put, we power...
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Customer Success Manager
4 semanas atrás
São Paulo, Brasil Salesforce Tempo inteiroJoin to apply for the Customer Success Manager role at Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are...
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Customer Success Manager
2 semanas atrás
São Paulo, São Paulo, Brasil griddable Tempo inteiro R$90.000 - R$120.000 por anoDescriptionFor our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled experts, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our...
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Manager, Customer Success
2 semanas atrás
São José dos Campos, São Paulo, Brasil Newell Brands Tempo inteiro R$80.000 - R$150.000 por anoFurther your career at Ball, a world leader in manufacturing sustainable aluminum packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globeBall is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award As a sustainable product leader, we...
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Manager, Customer Success
2 semanas atrás
São José dos Campos, São Paulo, Brasil Ball Corporation Tempo inteiro R$80.000 - R$120.000 por anoFurther your career at Ball, a world leader in manufacturing sustainable aluminum packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globeBall is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award As a sustainable product leader, we...
