HR Administrator

Generic Job Purpose: The main objective of the HR Administrator is to assist with ensuring that the HR department runs efficiently by managing essential administrative tasks and supporting HR professionals in their daily activities.

Position Number: TBC

Paterson Grade: N/A

Critical Job: No

Suitability for Persons with Disability: Yes

Credit Check : Yes

Line Manager (1st Level) : Regional HR Manager

This Job : HR Administrator

Subordinates (1st Level) : N/A

Minimum Experience:

• 1 to 2 years' proven experience in an administrative and people focused environment.

Minimum Qualification:

• Matric / Grade 12 — NQF Level 4; Relevant

Preferred Qualification:

• HR Certificate/Diploma
• Bachelor's degree in Human Resources
• NQF Level 05/06; Relevant

Key Performance Indicators

• Learning and Development
• Culture & Transformation
• HRIS
• Compliance and Benefits
• Employee Experience
• Accurate employee data maintenance

• Filing: Ensure that all filing is up to date and accurate on a daily basis at all times.
• Recruitment & Selection Support: Support and assist the HR generalist to ensure that all vacancies are filled within 30 days of receiving the MRQ request; place ads, shortlist, set up interviews, assessments and conduct reference checks as per the recruitment policy.
• Benefits & Compliance: Administer employee compensation and benefit plans; maintain up-to-date confidential employee records; ensure compliance with labor laws and company policies; drive and implement HR policies and procedures; complete/process termination where applicable (UIF claims / provident fund claims); assist with IODs as required.
• Employee Relations: Address employee complaints and resolve issues with urgency and compassion; own and drive communication with all employees via current channels (e.g., WhatsApp, email, notice boards); act as first point of contact for HR-related queries.
• Performance Management: Support managers in ensuring evaluations and performance reviews are conducted.
• Training and Development: Organize training and development initiatives for employees.
• Administration & Reporting: HR Metrics: gather and analyse data related to HR metrics; update and present reports with KPIs; provide updates on status of HR functions; maintain HR trackers in collaboration with the HR Manager. Document preparation: new hire guides, employment contracts, compensation lists; end-to-end HR administrative functions as required.
• General: Knowledge of all facets pertaining to the position; attend required meetings and training; keep workstation neat; avoid private use of company phone; filing and administration; adhere to shift roster and office hours; process emails daily and respond by COB; assist with ad-hoc tasks and projects; stay informed about industry trends.
• Standard Operating Procedures (SOPs): Ensure disciplinary code is adhered to; uphold SOPs; meet targets; maintain high service standards; ensure feedback and compliance; uphold company values.

• Excellent verbal and written communication skills
• Action oriented, results driven, good time management
• Interpersonal, planning and organizational skills
• Attention to detail and accuracy, problem solving, analytical ability
• Adaptability, ability to excel in a high pressured, fast paced environment
• Effective team player, self-starter, proactive, positive attitude
• Strong negotiation and problem-solving abilities
• Ability to work independently and as part of a team
• Proficient in Microsoft Office; computer literacy (Word, Excel, Outlook, Presentations)
• Willingness to travel as needed
• Telephone etiquette, client liaison, follow through on commitments

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