Last Mile Learning Coordinator, Transportation Learning Team

3 semanas atrás

São Paulo, Brasil Amazon Tempo inteiro

Last Mile Learning Coordinator, Transportation Learning Team Amazon aims to exceed the expectations of our customers by ensuring that their orders are picked up and delivered quickly, accurately, and in the most cost effective way. We are looking for creative leaders with a passion for high complex challenges, a knack for problem solving, and the ability to thrive in a fast-paced environment. As Learning Coordinator, you will be responsible for leading onboarding and proficiency programs, driving process standardization and process improvement. You will also perform quality audits and follow up metrics measurement that will drive customer experience and performance improvement within the delivery network. Key Responsibilities Create and manage onboarding and proficiency programs Track operational productivity and guarantee performance improvement Collaborate with key stakeholders to manage learning products Support network level excellence in Six Sigma and lean practices through designing and implementing processes, metrics, and proper usage of systems Leverage Best at Amazon (BAA) practices to drive process improvements, promote best practice sharing, and standardize work routines Basic Qualifications Bachelor's degree Speak, write, and read fluently in English Experience in managing teams Experience in project management Knowledge of Excel Preferred Qualifications Operations background Experience with Learning Management Systems and content development Experience using and communicating performance metrics Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information. Company – Amazon Logistica do Brasil – F95 Job ID: A #J-18808-Ljbffr

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