Linux Site Reliability Consultant

Overview

Site Reliability Consultant — Brazil | Remote | Work from Home. One available position for the following time zone: PST.

Responsibilities

• Operate, maintain, and administer solutions contributing to customer infrastructure's operational efficiency, availability, and visibility.
• Plan maintenance activity, design documentation, and standard procedures.
• Provide Root Cause Analysis reports for outages/incidents (ITIL - Problem Management).
• Observe and provide feedback on the current state of the client’s infrastructure, and identify opportunities to improve resiliency, reduce incident occurrence, and automate repetitive administrative and operational tasks.
• Contribute to, improve, and maintain team documentation about client systems and infrastructure, procedures, policies, and schedules.
• Gather and document information about client environments through audit activities, and analyze the information to identify opportunities for improvement and application of best practices.
• Work collaboratively with teammates to contribute to the continuous improvement of our working culture.
• Act as a technology leader for clients, as well as drive client discussions on technology road maps.
• Participate in an on-call rotation in an escalation capacity.

What you will need

• Experience working with Google and AWS Clouds (including infrastructure as code deployment with Cloud Formation, Terraform, OpsWorks, etc).
• Scripting and automation of administrative tasks using Python and Scala.
• Solid understanding of microservices architecture and container technologies (Kubernetes is a must, Docker, LXC, etc).
• Clear understanding of software development lifecycles and best practices from an infrastructure point of view (PRs, merge, rebase, etc).
• Understanding the end-to-end operations of a ‘Business System’ vs components.
• Comprehensive systems hardware and network troubleshooting experience.
• Common Linux distribution platform installation, configuration, performance tuning, and cloud migration.
• TCP/IP networking, NIC bonding, and network services configuration (DNS, NTP, DHCP, SMTP, etc).
• Operation and administration of virtual infrastructure, including experience with at least one hypervisor (VMware, Hyper-V, KVM, etc.).
• Ability to describe IaaS, PaaS, SaaS, pros and cons of each, use cases for virtualization and cloud.
• Administration of web servers and supporting technologies, including network load balancers.
• Experience with the design, development, and deployment of Puppet.
• System and application error investigation, troubleshooting of access/availability issues including deep multi-system root cause analysis.
• Experience managing networking devices, such as switches and firewalls from a variety of vendors.
• Solid understanding of DevOps tools, processes, and culture.
• Ability to pick up new technologies quickly.
• Ability to provide accurate work scheduling and task estimations for work delivery.

What you get in return

• Love your career: Competitive total rewards package. Blog during work hours; take a day off and volunteer for your favorite charity.
• Love your work/life balance: Flexible remote work from home; no daily office travel required. All you need is a stable internet connection.
• Love your coworkers: Collaborate with some of the best and brightest in the industry
• Love your development: Hone your skills or learn new ones with our substantial training allowance; participate in professional development days, attend training, become certified, whatever you like
• Love your workspace: We provide equipment to work from home, including a laptop with your choice of OS, and an annual budget to personalize your work environment.
• Love yourself: We care about the health and well-being of our team. You will have an annual wellness budget to support fitness and wellbeing activities, as well as generous vacation and sick days, plus a day off to volunteer for your favorite charity.

Hiring information

The successful applicant will need to fulfill the requirements necessary to obtain a background check.

Accommodations are available upon request for candidates taking part in any aspect of the selection process.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting

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