Technical Support Engineer

3 semanas atrás

Brasil Softbinator Technologies Tempo inteiro

About us

At Softbinator Technologies , we’re driven by innovation and excellence. As an engineer here, you’ll be working on high-impact projects that challenge the status quo and push the boundaries of technology. This is a place where you’ll tackle real-world problems , collaborate with exceptionally talented engineers , and build cutting-edge solutions that have a tangible impact.

We’re entering a new era of software development where engineers don’t just write code - they orchestrate, prompt, and collaborate with AI to build faster, better, and more creatively than ever before.

We're not just embracing AI - we're building with it, around it, and through it.

What we are looking for

A UiPath Support Engineer with solid experience in managing and optimising automation solutions. You’re someone who thrives in service-oriented environments, understands ITIL-driven processes, and brings both technical know-how and a customer-first approach.

With these skills, you are our perfect match

  • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
  • At least 2+ years of hands-on experience with UiPath Studio, Assistant, and Orchestrator.
  • Proven background in incident, change, and problem management .
  • Strong technical skills in C# or VB.NET, SQL, REST APIs .
  • Familiarity with Jira, ServiceNow, or other ticketing platforms .
  • Understanding of UiPath platform infrastructure (e.g., Orchestrator setup, robot provisioning).
  • Ability to troubleshoot efficiently, prioritize requests, and deliver timely resolutions.
  • Excellent English communication skills, both written and spoken.
  • Collaborative mindset, customer orientation, and adaptability.
  • It is a plus if you have experience with UiPath advanced features such as Document Understanding, AI Center, Action Center, or Process Mining .
  • Relevant exposure to enterprise-level support or managed services environments is preferable, but not mandatory
  • Knowledge of VBA and Microsoft Office automation is also a plus.
  • Agile mindset: proactive, communicative, and capable of delivering value in incremental steps.
  • Strong verbal and written English communication skills.

How you’ll drive success

  • Ensure seamless operation of production automations by providing L1/L2/L3 support .
  • Continuously monitor bot’s performance and availability, addressing issues proactively.
  • Respond to incidents and requests in line with ITIL best practices .
  • Implement small enhancements and ensure solutions remain robust, reusable, and scalable.
  • Partner with business users to troubleshoot issues and roll out improvements.
  • Keep documentation updated and processes refined for smooth support operations.
  • Act as the bridge between automation developers, business stakeholders, and operations teams.

  • Technical support engineer

    3 semanas atrás

    Brasil Softbinator Technologies Tempo inteiro

    About us At Softbinator Technologies , we’re driven by innovation and excellence. As an engineer here, you’ll be working on high-impact projects that challenge the status quo and push the boundaries of technology. This is a place where you’ll tackle real-world problems , collaborate with exceptionally talented engineers , and build cutting-edge...

  • Technical Support Engineer

    3 semanas atrás

    Brasil Softbinator Technologies Tempo inteiro

    About us At Softbinator Technologies , we’re driven by innovation and excellence. As an engineer here, you’ll be working on high-impact projects that challenge the status quo and push the boundaries of technology. This is a place where you’ll tackle real-world problems , collaborate with exceptionally talented engineers , and build ...

  • Technical support engineer

    Há 22 horas

    Brasil Ant International Tempo inteiro

    We are seeking a skilled and customer-focused On-Site Technical Support Engineer to provide technical expertise for our financial services products, with a focus on credit industry solutions. The ideal candidate will possess strong Java development skills, hands-on experience with My SQL, and a proven ability to troubleshoot and resolve complex technical...

  • Information technology support engineer

    2 semanas atrás

    Brasil TECEZE Tempo inteiro

    Job Title: On-Site IT Support Engineer Location : Sao paulo Brazil (Onsite) Duration : 3 months Contract (extendable) Overview We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and...

  • Information technology support engineer

    1 semana atrás

    Brasil TECEZE Tempo inteiro

    Job Title: On-Site IT Support Engineer Overview We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer...

  • Information technology support engineer

    1 semana atrás

    Brasil TECEZE Tempo inteiro

    OverviewWe are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact...

  • Information technology support engineer

    Há 3 dias

    Brasil TECEZE Tempo inteiro

    Hi, New Contract Opportunity – IT Support Engineer We’re working with a leading global tech organisation that is looking for an experienced IT Support Engineer to join their team in Campinas . Onsite IT Support Engineer Location : R. James Clerk Maxwel, 440 - Techno Park, Campinas - SP, Job Description: • Basic Knowledge of Network Devices such as...

  • Information technology support engineer

    Há 22 horas

    Brasil TECEZE Tempo inteiro

    Job Title: On-Site IT Support EngineerLocation : Sao paulo Brazil (Onsite)Duration : 3 months Contract (extendable)OverviewWe are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely...

  • Technical support engineer

    Há 2 dias

    Brasil Velozient Tempo inteiro

    We are looking for a full-time, remote Technical Support Engineer with 2+ years of software support experience to join our U. S. client's customer support team. In this role, you will provide daily technical support, assisting customers in resolving their software and compliance-related issues. You will work closely with the Sales, Customer Success,...

  • Technical Support Specialist

    Há 2 dias

    Brasil Bask Health Tempo inteiro R$40.000 - R$60.000 por ano

    About Bask HealthBask Health is a fast-growing SaaS company on a mission to power the next generation of telehealth businesses. We help healthcare entrepreneurs launch, manage, and scale their virtual care services through modern infrastructure, easy-to-use tools, and expert operational support.We're a driven and collaborative team focused on enabling...