Senior Site Reliability

Senior Site Reliability / Gitops EngineerJoin to apply for the Senior Site Reliability / Gitops Engineer role at Canonical.Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include top public cloud and silicon providers, as well as industry leaders across sectors. We are a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and few office-based roles, meeting in person 2-4 times yearly in interesting locations worldwide.The company is founder-led, profitable, and growing.We are hiring a Senior Site Reliability / Gitops Engineer for our Information Systems (IS) team. This role is ideal for an automation-first senior technologist passionate about Linux, aiming to build a career with Canonical and support those leveraging Ubuntu and open source products. If you have experience in IT operations automation, Infrastructure as Code, and a passion for technology, you'll thrive here.Job SummaryThe IS team supports and maintains all of Canonical's IT production services, serving over 60 million Ubuntu users. As a Senior SRE & Gitops Engineer, you'll drive operations automation in our private and public clouds using open source infrastructure as code tools, CI/CD pipelines, and Canonical's automation products. You will also provide feedback to developers to improve product operation at scale, contribute to open source projects, and collaborate across teams.ResponsibilitiesLead automation and Gitops initiatives as a technical lead within your team.Align solutions with the IS architecture vision by collaborating with the IS architect.Design and develop services to be offered as products by IS.Advance infrastructure as code practices, increasing automation and process improvements.Automate software operations across clouds, considering distributed system complexities.Maintain operational responsibility for core services, networks, and infrastructure.Enhance troubleshooting, capacity planning, and performance monitoring using tools like Prometheus, Grafana, and Elasticsearch.Support and collaborate with global engineering, operations, and support teams.Focus on larger projects and automation during dedicated development time.Share expertise through design sessions, mentorship, and collaborative work.Handle time-critical escalations responsibly.QualificationsExperience with hosting architecture driven by infrastructure as code across private and public clouds.Product mindset focused on developing products rather than just solutions.Proficiency in Python, especially with large projects.Experience with Kubernetes or similar container orchestration systems.Proven ability to manage and deploy cloud infrastructure with code.Practical knowledge of Linux networking, routing, and firewalls.Familiarity with Linux storage solutions like Ceph and databases.Hands-on experience administering enterprise Linux servers.Deep understanding of cloud computing concepts and technologies.Bachelor's degree or higher in computer science or related field.Effective communication skills in English via multiple channels.Strong troubleshooting skills from kernel to web, with a collaborative attitude.Willingness to learn quickly and adapt to fast-changing environments.Comfort working within distributed teams.Passion for open source, especially Ubuntu or Debian.What We OfferCompetitive global compensation, annual reviews, performance bonuses, and benefits aligned with our values. Additional perks include:
Distributed work environment with biannual in-person team sprints.USD 2,000 annual learning and development budget.Recognition rewards, annual leave, parental leave, wellness programs, and travel opportunities.About CanonicalCanonical pioneers open source, publishing Ubuntu, a key platform for AI, IoT, and cloud. We hire globally, uphold high standards, and foster a discrimination-free workplace. Working here challenges you to think differently, learn continually, and excel.#J-18808-Ljbffr

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