Project Analyst

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview System Integration - SI Job Description We are seeking a detail-oriented and analytical Project Analyst to join our dynamic team. The successful candidate will be responsible for supporting the entire lifecycle of small-volume sales projects, from initial order to final delivery. This role requires a blend of administrative excellence and analytical skill to monitor project workflows, coordinate between key departments (Logistics, Supply Chain, Finance, and Sales), and help ensure all project milestones are met on time. The Project Analyst plays a key role in supporting operational efficiency and ensuring a superior customer experience through clear communication and accurate reporting. Key Responsibilities: 1. Project Coordination & Execution: Manage the day-to-day execution of sales projects (orders), ensuring all phases from system entry to post-sales support are completed successfully. Serve as a central point of coordination between Logistics, Supply Chain, Finance, Billing, and Sales to guarantee seamless project flow. Validate project data and order specifications to ensure accuracy and prevent downstream errors. 2. Performance Monitoring & Analysis: Track project progress against timelines and SLAs, identifying and flagging risks, bottlenecks, or deviations from the plan. Analyze Key Performance Indicators (KPIs) related to project cycle time and on-time delivery to contribute to performance reports. Develop and maintain project dashboards and status reports for stakeholders, providing clear visibility into project performance. 3. Client Management & Communication: Act as a primary point of contact for clients regarding project status, providing regular and clear updates. Address and resolve client inquiries and issues efficiently, ensuring a high level of satisfaction. Assist in translating client requirements into actionable tasks for internal teams. 4. Process Improvement & Documentation: Identify opportunities for process improvement within the project lifecycle and contribute to the implementation of more efficient workflows. Ensure all project documentation, such as purchase orders, invoices, and proofs of delivery, is accurately maintained and organized. Support continuous improvement initiatives by providing relevant data and analysis. Basic Requirements Bachelor's degree in Business Administration, Supply Chain, Economics, or a related field. Experience as a Project Analyst, Project Coordinator, or in a similar role within sales operations, logistics, or supply chain. Strong analytical skills with the ability to interpret data and contribute to insightful reports. Familiarity with ERP systems (e.G., SAP, Oracle) and project management software. Proficiency in the MS Office Suite, particularly Excel (e.G., Pivot Tables, VLOOKUPs, data analysis). Advanced proficiency in English (written and verbal communication). Soft Skills: Analytical Mindset: A strong ability to dissect problems, see connections in data, and support informed decisions. Exceptional Organization: The ability to manage multiple projects simultaneously, prioritize tasks effectively, and meet deadlines. Clear Communication: Excellent verbal and written communication skills for interacting with clients and team members. Proactive Problem-Solving: The ability to identify potential project risks and contribute to developing effective solutions. Collaborative Spirit: A strong team player with excellent interpersonal skills, capable of working effectively across different departments. #LI-WC1 Travel Requirements 50-75% Relocation Provided None Position Type Experienced Referral