Sales Manager – MICE
1 semana atrás
Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.
Job DescriptionSales Manager – MICE & Leisure (Wedding Background)
As the Sales Manager for MICE & Leisure, the individual will be responsible for developing and executing sales strategies to attract and secure business within the Meetings, Incentives, Conferences, and Exhibitions (MICE) segment, as well as the leisure market, with a specific focus on weddings and social events. The ideal candidate should have a strong background in wedding planning, preferably within the Indian market, and be skilled at building relationships with clients and key stakeholders to drive revenue and ensure customer satisfaction.
What is in it for you:
- Engage in conservation efforts and help preserve wildlife.
- Enjoy sustainable adventures with exclusive rewards.
- Celebrate locality and heritage in a vibrant community.
- Advance your career with global development opportunities.
- Drive change through impactful social initiatives.
- Collaborate with a passionate, innovative team.
Key Responsibilities:
- Sales & Business Development:
- Develop and implement effective sales strategies to increase business from MICE and leisure segments, focusing on weddings, social events, and group bookings.
- Identify and target new business opportunities through market research, networking, and sales calls to build a robust client base.
- Maintain strong relationships with existing clients, event planners, travel agencies, and other stakeholders to secure repeat business.
- Client Engagement & Relationship Management:
- Engage with clients to understand their event requirements, including corporate events, weddings, and group activities, ensuring their expectations are met or exceeded.
- Conduct site inspections, presentations, and negotiations to convert leads into confirmed bookings.
- Manage client accounts, ensuring regular communication, and providing solutions to their event needs.
- Event Coordination & Planning:
- Collaborate closely with the event planning and operations team to ensure seamless execution of MICE, leisure, and wedding events.
- Work with the culinary, banquet, and service teams to customize packages for weddings and events, focusing on client preferences, including cultural or theme-based requirements.
- Coordinate with suppliers, decorators, and other vendors to ensure all aspects of events are executed to the highest standards.
- Revenue Generation & Reporting:
- Develop strategies to maximize revenue through upselling, cross-selling, and optimizing event packages.
- Monitor and report on sales performance, market trends, and competitor activities to identify growth opportunities.
- Prepare sales forecasts, budgets, and business plans to achieve set revenue targets.
- Collaboration & Teamwork:
- Work closely with the marketing team to promote MICE and leisure packages through various channels, including digital marketing, trade shows, and client events.
- Collaborate with other departments, including front office, reservations, and F&B, to ensure exceptional guest experiences from booking to event completion.
- Assist the Director of Sales & Marketing in developing promotional campaigns and sales incentives to drive business.
- Bachelor’s degree in Business, Hospitality Management, Sales & Marketing, or a related field.
- Minimum of 5 years of experience in a similar role, preferably within the hospitality industry.
- Proven track record in MICE, leisure, and wedding sales, particularly within the Indian market.
- Strong understanding of wedding planning, including cultural and religious aspects of Indian weddings.
- Exceptional negotiation, communication, and interpersonal skills.
- Ability to work under pressure, manage multiple clients and events, and meet deadlines.
- Proficiency in using CRM software, Microsoft Office Suite, and other sales tools.
- Flexibility to work evenings, weekends, and holidays as required.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
About Mantis Collection: Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.
Do what you love, care for the world, dare to challenge the status quo#BELIMITLESS
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