
Technical Integration Specialist
2 semanas atrás
You're a technically savvy problem solver with a passion for navigating intricate integration challenges. You have a strong desire to interact with people and make their lives easier with technology. You consistently demonstrate a keen ability to translate complex concepts into understandable language - bridging communication gaps. You’re a self-starter who’s good at triaging problems and prioritizing issues. Further, you're a curious person, and you'd love the opportunity to work with a technology team that includes data scientists, algorithm experts, back-end and front-end engineers to expand your knowledge.
About the PositionAs a Technical Integration Specialist, you’ll be helping our customers improve the search experiences of their websites and mobile apps by integrating with our services. Your specific responsibilities will include:
- Collaborating with customers to understand their technical integration needs and goals.
- Providing expert education and assistance on integrating with our APIs and utilizing our open source libraries.
- Assisting customers in troubleshooting integration issues and resolving technical challenges alongside Customer Success.
- Acting as a liaison between customers and other technical resources to ensure a smooth integration process.
- Responding promptly to customer inquiries and providing clear and concise explanations - assisting in monitoring customer integration health.
- Maintaining up-to-date knowledge of our products and services to effectively address customer questions.
- Documenting customer interactions, common issues, and solutions to improve support processes.
- Contributing to and assisting in maintaining integration documentation and resources for customers and teammates.
Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we’ve built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We’re passionate about maintaining this and work on the bleeding edge of AI to do so.
Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco.
We’re a passionate team who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things.
Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today.
- Proven experience in customer support or technical support roles.
- Strong knowledge of web services, APIs, and integration best practices.
- Excellent communication and interpersonal skills.
- Ability to explain technical concepts to non-technical audiences.
- Detail-oriented with a commitment to delivering exceptional customer support.
- Problem-solving skills and a proactive approach to issue resolution.
- Bonus: experience working with open source libraries, JavaScript web application development and integration patterns.
- Bonus: familiarity with A/B testing, understanding of server side and client side contexts, network request routing / HTTP.
- Able to support customers and team members between 12pm and 8pm UTC (9am to 5pm São Paulo time).
- ️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year
- Fully remote team - choose where you live
- ️ Work from home stipend We want you to have the resources you need to set up your home office
- Apple laptops provided for new employees
- Training and development budget for every employee, refreshed each year
- Maternity & Paternity leave for qualified employees
- Work with smart people who will help you grow and make a meaningful impact
- This position has a base salary range between $80k and $120k USD. The offer varies on many factors including job related knowledge, skills, experience, and interview results.
- Regular team offsites to connect and collaborate
At Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
#J-18808-Ljbffr-
Implementation Specialist
2 semanas atrás
Joinville, Brasil buscojobs Brasil Tempo inteiroOverview About NIIT: NIIT is a leading Skills and Talent Development Corporation building a manpower pool for global industry requirements. The company was set up in 1981 to help the nascent IT industry overcome human resource challenges and today ranks among the world’s leading training companies with a footprint across 40 nations, offering training and...
-
Technical Support Specialist
2 semanas atrás
Joinville, Brasil Bebeeskill Tempo inteiroKey Responsibilities of a Service TechnicianThe primary objective of this role is to deliver exceptional technical support services.Key areas of responsibility include:Developing and Submitting Spare Parts PlansReporting on Machine Quality IssuesAdditionally, the ideal candidate will participate in ongoing training programs to enhance their skills and...
-
Research And Development Specialist
Há 6 dias
Joinville, Santa Catarina, Brasil RECURVES Tempo inteiro R$80.000 - R$120.000 por anoRole DescriptionThis is a full-time on-site role for a Research and Development (R&D) Specialist, located in Japan. The R&D Specialist will be responsible for conducting research, developing new products, and improving existing products. Day-to-day tasks include designing and conducting experiments, collecting and analyzing data, collaborating with...
-
Associate Technical Course Developer
2 semanas atrás
Joinville, Brasil DocuSign, Inc. Tempo inteiroCompany Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now,...
-
Freelance AI Integration Engineer
Há 2 dias
Joinville, Brasil Mindrift Tempo inteiroOverview Freelance AI Integration Engineer - Human-in-the-Loop Automation. Mindrift is looking for passionate freelance contributors to join the Tendem project ( and help shape the future of hybrid agents — where human expertise and Vibe Coding work together seamlessly. As a Vibe Coding Expert , you'll partner with systems that take on repetitive tasks,...
-
Specialist Technician I
2 semanas atrás
Joinville, Brasil Lucy Electric Tempo inteiroJob Advert Internal Job Title**:Specialist technician I** Business**:Lucy Equipamentos Elétricos Ltda.** Location**:Araucária, Brazil** Job Reference No**:3295** As a specialist technician you will perform the final functional and mechanical inspection of equipment, using work instructions and/or technical project notebooks, seeking to meet quality,...
-
Specialist Technician I
Há 2 dias
Joinville, Brasil Lucy Electric Tempo inteiroJob Advert Internal Job Title**:Specialist technician I - 6 months fixed term contract** Business**:Lucy Equipamentos Elétricos Ltda.** Location**:Araucária, Brazil** Job Reference No**:3205** As a specialist technician you will perform the final functional and mechanical inspection of equipment, using work instructions and/or technical project...
-
Chemistry Specialist
Há 4 dias
Joinville, Brasil Innodata Inc. Tempo inteiroOverview Join to apply for the Chemistry Specialist role at Innodata Inc. Innodata (NASDAQ: INOD) is a leading data engineering company with a global presence and a strong focus on AI technologies. We work with the world's largest technology companies on the next generation of generative AI and large language models (LLMs). Key Responsibilities Collaborate...
-
Specialist Technician I
2 semanas atrás
Joinville, Brasil Lucy Electric Tempo inteiroJob AdvertInternal Job Title**:Specialist technician I**Business**:Lucy Equipamentos Elétricos Ltda.**Location**:Araucária, Brazil**Job Reference No**:3295**As a specialist technician you will perform the final functional and mechanical inspection of equipment, using work instructions and/or technical project notebooks, seeking to meet quality, safety and...
-
Llm Operations
Há 10 horas
Joinville, Brasil Truelogic Tempo inteiroAbout TruelogicAt Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York.For over two decades, we've been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals.Our team of 600+ highly skilled tech...