Growth Operator

Distribution Owner (Growth Operator - NAU) São Paulo (In-person) Company: Umatch (Product-led Dating App) About the Role We’re hiring a Distribution Owner to take full responsibility for New Active Users (NAU) at Umatch. This is a hands-on, execution-heavy role for someone who lives and breathes acquisition, experimentation, and channel resilience. This role operates under real platform risk - channels will degrade, metrics will drop, and decisions must be made without certainty. This role requires independent judgment, prior exposure to channel decay, and end-to-end ownership of growth outcomes. You will own New Active Users end-to-end, with direct accountability for outcomes - not activity. That includes diagnosing channel degradation, running experiments, killing what doesn’t work, and building a system that survives platform changes. This is not a brand role. This is not a strategy-only role. This is not a people management role. This is about ownership, speed, and judgment . What You’ll Do Own New Active Users (NAU) as a core company metric Diagnose and mitigate acquisition channel degradation Design and run continuous growth experiments Identify and test new acquisition channels Reduce dependency on fragile platforms Build clear dashboards and scenario forecasts Make fast, disciplined decisions under uncertainty Execute, monitor, and adjust acquisition efforts daily Work closely with product, marketing, and operations Transfer learnings to future products We’re Looking For Someone Who Has lived through channel decay or platform enforcement Is comfortable operating without playbooks Thinks in systems, not single channels Runs experiments with discipline Acts fast without being reckless Communicates clearly and directly Is emotionally stable and ego-free Takes responsibility for outcomes Must-Haves Experience owning growth or acquisition metrics Proven experimentation mindset High autonomy and accountability Comfort working in ambiguous, fast-moving environments Has operated growth beyond clean paid channels or in constrained environments Strong analytical intuition - comfortable making decisions with imperfect data What This Role Is NOT ❌ Not a Head of Marketing ❌ Not a Brand role ❌ Not a People Manager ❌ Not a Strategy-only role ❌ Not for people who need stable conditions to perform Why This Role Matters Distribution is a core system at Umatch. This role exists to ensure the company is never hostage to a single channel - and to build the foundation for future global products. If you’ve already seen channels break - and know how to respond - we want to talk.