Application Support Analyst

Há 15 horas

Aracaju, Brasil Tata Consultancy Services Tempo inteiro

Overview Come to one of the biggest IT Services companies in the world Here you can transform your career Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment. We are looking for Support Analyst (Application), who wants to learn and transform his career. In this role you will Responsibilities Main point of contact for our end users, providing essential support for business applications. Responsible for investigating, troubleshooting, and resolving technical issues, ensuring users have a smooth and productive experience. Escalate complex problems to other teams, document incidents, and assist in the deployment of new applications. Qualifications Mandatory Skills : Diagnose and correct faults, answer technical questions, ensure systems operate without interruptions; Escalate complex problems to other teams, document incidents, and assist in the deployment of new applications; Knowledge of: Java / Python, PEGA (AI), MongoDB / SQL; English is mandatory; Bachelor's Degree or equivalent working experience in Data, IT or a closely related field. Desirable Skills : Administration of Linux and Windows environments; Working to solve problems efficiently, in order to prevent them from recurring, and identifying scenarios that could lead to failures in the future; Excellent communication skills and the ability to work in a cross-disciplinary research environment. What do we offer? TCS Benefits – Brazil: Health insurance, Dental Plan, Life insurance, Transportation vouchers, Meal / Food Voucher, Childcare assistance, Gympass TCS Cares – free: that provides psychological assistance (24 hrs / day), legal, social and financial assistance to associates Partnership with SESC Reimbursement of Certifications Free TCS Learning Portal – Online courses and live training International experience opportunity Discount Partnership with Universities and Language Schools Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire TCS Gems – Recognition for performance Xcelerate – Free Mentoring Career Platform Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity / expression , age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process. At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer #BuildingonbeliefRGS : #J-18808-Ljbffr

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