Hardware Troubleshooting Technician

Overview Hardware Troubleshooting Technician role at TRACTIAN Join to apply for the Hardware Troubleshooting Technician role at TRACTIAN. Get AI-powered advice on this job and more exclusive features. Why join us TRACTIAN is transforming the industrial world by empowering frontline maintenance workers to achieve more. We’ve fused cutting-edge hardware with innovative software into one powerful platform, disrupting legacy systems and delivering smarter, faster solutions for our clients. At TRACTIAN, you\'ll break boundaries, question convention, and collaborate with top talent to drive real change. As a part of our growth-stage startup, you’ll work alongside the founders, shaping the vision, products, and experiences that will define the future of industrial tech. The Hardware team The Hardware team is responsible for designing and improving our IoT devices, dealing with every step of the development process, ranging from PCB design, firmware programming, case design, validations and certifications, always aiming to build trustworthy products that can be produced at a mass scale. What You'll Do As a Hardware Troubleshooting Technician, you will play a key role in analyzing, diagnosing, and resolving failures in our devices, ensuring the reliability and quality of our solutions. You will collaborate with cross-functional teams to identify root causes, document findings, and contribute to continuous improvements in processes and products. Your hands-on expertise with electronics, mechanics, and measurement tools will be essential to deliver effective outcomes. Responsibilities Troubleshoot and diagnose: Perform in-depth analyses of electronic and mechanical devices, identifying failures following detection standards. Acceptance testing: Execute acceptance tests on electronic and mechanical devices. Documentation: Record written and photographic evidence, document occurrences in specialized software, and maintain detailed reports. Collaboration: Work closely with Logistics, Quality, R&D, and Operations teams to understand failures, propose solutions, and support root cause investigations. Inventory & lab management: Organize and maintain the physical and digital inventory of returned devices and those awaiting disposal, while ensuring the lab remains clean, organized, and fully operational. Continuous improvement: Propose and implement improvements to optimize processes and team routines. Technical expertise: Operate instruments such as oscilloscopes, multimeters, logic analyzers, microscopes, and other diagnostic tools. Communication: Actively participate in team and department meetings, presenting results and aligning actions with leadership. Requirements Completed Technical Degree in Electronics. Proven professional experience in electronics troubleshooting, repair, or related areas. Enrollment in a Bachelor\'s degree program in Electrical Engineering, Computer Engineering, or a related field. Knowledge of electronic circuits, components, and schematic reading. Understanding of mechanical manufacturing processes and basic concepts of hardware and firmware. Ability to interpret electronic technical documents (datasheets, schematics, PCB Gerbers) and mechanical documents (2D technical drawings and work instructions). Hands-on experience with measurement and diagnostic instruments (oscilloscopes, multimeters, logic analyzers, microscopes, etc.). Intermediate English fluency. Live or have availability to move to Sao Paulo. Bonus Points Experience with scripting languages such as Python. Basic knowledge of programming languages such as C. Experience with other low-level programming languages. Fluency in English proficiency. Compensation Competitive salary and stock options Optional fully funded English / Spanish courses 30 days of paid annual leave Education and courses stipend Employee Giving Earn a trip anywhere in the world every 4 years Up to R$1.000/mo for meals and remote work allowance Health plan with national coverage and without coparticipation Dental Insurance: we help you with dental treatment for a better quality of life. Gympass and Sports Incentive: R$300/mo extra if you practice activities Seniority level Entry level Employment type Full-time Job function Information Technology Industries Software Development #J-18808-Ljbffr