Digital Client Experience Specialist

Há 9 horas


Belo Horizonte, Brasil beBeeSuccess Tempo inteiro

Client Success Manager About the Role: We are seeking a highly skilled and motivated Client Success Manager to join our team. As a CSM, you will be responsible for ensuring client satisfaction, driving results, and building strong relationships with our clients. Client Onboarding & Relationship Management: Guide new clients through the onboarding process and ensure a smooth experience. Ongoing Support & Strategy: Regularly review performance, provide strategic insights, and optimize marketing campaigns. Retention & Growth: Identify opportunities for upselling or cross-selling additional services. Key Skills & Qualifications: 2+ years in client success, account management, or customer service role (preferably in digital marketing, SaaS, or home services industries). Fluent English speaker with excellent written and verbal communication skills. Tech-savvy with experience using CRM and project management tools. Able to think critically and proactively address client concerns. Why Join Marketing Ninjas? Work with a mission-driven team operating with integrity and excellence. Remote work flexibility – work from anywhere. Opportunities for growth in a fast-paced, ninja-themed marketing agency. Note: These responsibilities and qualifications are based on the provided job description. Please refer to the original job posting for further details. Salary: R$ 24,000 - R$ 72,000 per year



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